Really enjoyed our stay, my kids loved it. The hotel is lovely and has the most beautiful sunset form our sea view bunglalow and the bar area. The food was great, the all inclusive options were fantasitc and such great value. The cleanliness of the rooms and everywhere was impeccable. Thank you! We will deifnitely be back
Schönes neu renoviertes Bungalow mit Meerblick in dem wir uns sehr wohl gefühlt haben. Anlage sehr weitläufig und wirklich wunderschön gestaltet. Die Aussicht ist grandios.
Das Hotel ist ein Familienhotel dessen muss man sich bewusst sein. Wir waren außerhalb der Ferienzeit dort und es war während der Essenszeiten die Hölle los, schreiende Kinder, genervte Eltern, Dresscode - vergiss es. Es gab auch im letzten Winkel der Kantine kein Entkommen.
Wir waren nur 4 Nächte nach unserer Rundreise dort, daher kein Problem. Wer sich aber 2 Wochen Erholungsurlaub gönnen möchte, sollte eher woanders buchen.
Very good and family friendly experience. The staff were friendly and helpful, overall an excellent stay. The only complaint would be that dinner at 2 of the 4 restaurants felt a little like a conveyor belt where the priority seemed to be getting us fed and out as quickly as possible rather than having us enjoy the dining experience. With that said the experience at the other 2 restaurants was excellent.
L’hôtel et l’environnement très propre.
L’accueil n’a pas été à la hauteur, réceptionnistes pas très impliqués. Fort heureusement nous avons été reçus par une personne des relations extérieures qui était parfaite
You cannot fault this hotel. The rooms were bright,spacious and the beds were oh so comfortable. There was a wide and varied choice of food. But I think what stands out the most was the exceptional staff. Their customer service was second to none. Nothing was too much trouble. They were flexible and helpful. I would especially like to mention both Lisa Smith in guest services and Despina who was serving in the water park bar. Both went out of their way to be kind, helpful and extremely friendly. I would also like to mention the new water park. The variety of slides appeals to all ages and the splash pad is excellent for smaller guests.
Overall we had a fantastic stay.
Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year.
A wonderful holiday! Thank you so much to all the staff at Iberostar Creta Panorama e Mare, you are sensational in every way! We felt welcomed by family, we felt at home!
Amazing resort, very friendly and inviting staff beautiful grounds. Lots to do and see. Food was amazing. Great spot for my wife and I during our honeymoon will come back again for sure
It was the best choice for our last week in Greece, after 3 weeks trip around the country. Great facility, great food, great service. Perfect ground base to see Crete, as well. Free towels and sun beds (it was nice surprise after visiting Rhodes before)
We had an amazing stay, the grounds and coves were so beautiful, water so clear, staff so caring and friendly, plus great food and entertainment program. Thank you and we'll be back😊
Das Hotel war wirklich gut. Es gibt nicht negatives zu berichten, außer das der Pool bereits um 18.00 Uhr abgesperrt wurde und erst ab 10.00 Uhr morgens wieder geöffnet wurde.
Lovely hotel, especially the newly renovated family bungalows. Very friendly helpful staff lovely wide selection of food and plenty to do for the kids and spacious pools. There was an issue with the aircon on the first day but the staff quickly logged it and was fixed by the next morning. Only thing they could improve on would be the pool tables and arcade, very dated most machines were broken but this did not take anything away from the stay which was lovely.
Schönes Resort und durch die kleinen Bungalow sehr ruhig. Im Inkl Restaurant wäre eine bessere Organisation wünschenswert und das beim Abendessen wenigstens eine Flasche Wasser inkl wäre. Housekeeping kam trotz bitte Nicht Stören Schild rein, das war nicht so schön. Personla war freundlich und sehr bemüht, manchmal sogar zu sehr
The bays for swimming and relaxing are great. It could however do with a few more sun shades and sunbeds by these bays. I also dislike the towels being left on sunbeds early in the morning - and the people not turning up until midday.
We had several problems with getting lost at the property, no signs to orientation where you are. The management especially at night were constantly asking if we were lost again. We have been at other resorts in the Caribbean that were better laid out. But overall we had a family reunion with 36 people for our boy's wedding. Beautiful resort but need manager customer service review policy.
The property, room and staff were wonderful. The food, however, was not. Very limited options and on occasion not edible - mainly the chicken. Fish was mainly fine but they don't do a very good job deboning.
They offered us a fully new renovated room however was in front of hotel entrance. We saw ocean view from an angle.
The non smoking room we asked was fine but 2 neighbors smoked.
Biggest issue. No beach!!!!!! Lots of pools and hotel is more for families. Restaurants closed ala carte. Italian restaurant disorganized and food was awful. We left after 2 bites. Buffet closes at 9:30 pm they clear up at 9. Day buffet opens 12;30 and closes 2. No food left for late birds that go to beaches and shop or excursions. The grounds are kept clean and maintained. That’s why we gave it a good rating. Front desk disorganized upon checkin. No checkin counter. It’s a mess and you have to present your passport 3x cause 3 different people bounce you at around. This iberostar does not represent others we’ve been at.
Zimmer Bungalow war OK. Leider 3 Tage lang ein Problem mit Ameisen im ganzen Raum🤢. Wurde erst nach 3 maligen beanstanden in Ordnung gebracht.😒 Am 5 Tag ist das Wasser in der Dusche nicht bzw. nur sehr langsam abgelaufen. Leider ist die Lage des Zimmers, Parterre und direkt vor einem allgemeinen Pool. Verpflegung und Auswahl waren sehr gut 😀Für ein 4⭐plus Hotel hätte ich mehr erwartet. Am Empfang leider Niemand der Deutsch spricht.
Heerlijk verblijf van 17 nachten gehad op dit resort. Op de dag van de aankomst, bleken wij de eerste gasten van het nieuwe seizoen te zijn en kregen daardoor een gratis upgrade naar een suite met zeezicht. Gevulde koelkast en hele nette suite. Dat was met 2 kinderen een heerlijke verassing!
Schoonmaakster kwam elke dag, elke dag schone handdoeken, een net schoon bed, dát was alleen al vakantie! Smorgens en savonds aanschuiven bij een heerlijk buffet met elke dag een ander thema. Super goed eten en ruime keuze!
Accomodatie heeft een enorm aantal buiten en binnenzwembaden, prive strand en speeltuintjes. Een leuke kidsclub met lieve meiden. Enige minpuntje voor ons was het erg koude zwembad en gebrek aan bijvoorbeeld een glijbaantje of speelmogelijkheden in het zwembad.
Wij hadden een huurauto en dat was erg fijn want er is niets op loopafstand vanuit het resort.
We hebben een heerlijke vakantie gehad en ook mede door het enorm gastvrije en vriendelijke personeel.