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Fantastic customer service

Top rate experience. Highly recommend a stay. Extremely helpful and friendly staff. Excellent breakfast buffet. Well decorated and comfortable room. Very good sleep. Wonderful warm pool in January. Great spa facilities. Conveniently located. First rate. Look forward to returning

The location was amazing. The staff were so helpful and charming. Our room was perfect and the maid service was wonderful. The breakfast was the best we’ve ever had in a hotel. We just had a really special time

Excellent stay, friendly and helpful staff, very clean and comfortable.

A service

The bedroom, the service, the food and the beach are all exceptionally wonderful. Can't wait to go back!

Great location for seeing the city and getting around, good transportation links. very attentive staff and loved the little things like water and coffee at reception and the room fridge with some free drinks after a long hot day exploring the city. Bar and restaurant were also a lovely addition to the experience

Excellent Hotel, great location, staff are amazing and are always there to help. We will be definitely staying here again.

Great location, with very helpful and friendly staff.

Beautiful hotel in a great location with the most friendly and helpful staff I’ve met anywhere. Room was gorgeous and immaculate and breakfast was superb. Sunset from the rooftop bar was amazing!

A great centrally located hotel. Rooms were a little small but comfy. Staff were very friendly and helpful.

The staff were awesome, they can’t do enough for you. We had a wonderful stay. The hotel is located outside of downtown Lisbon and the hotel put on a complimentary shuttle bus, which saves a bus, metro or taxi fare. The hotel is very close by a metro station though.

At check in we were welcomed by Joana who was so helpful and recommended places to see. We stayed in room 303, which is one of the external rooms overlooking the pool and you can even see the sea in the distance. Roll had a big balcony. These rooms have steep stairs and aren’t suitable for people with mobility issues. There was a small table and chairs and a couple of sun loungers. Towels were provided as well as freshly filtered drinking water. The room was big and beds were comfortable,...

The property was located very close to the Fatima pilgramage site. Reception staff were friendly were very welcoming and helpful. Very clean building, rooms were well maintained and cleaned regularly. Breakfast buffet had good selection of food and drinks. Theres also a souviner gift shop in the reception area for last minute gifts.

The staff were better than excellent, they were superb

The aim was to have a relaxed, calm break and we got that from the wonderful country, hotel, food and weather! The hotel is close enough to Lisbon (20 minutes by train which was roughly €3 return) but far enough away to enjoy the peaceful surroundings! The staff were wonderful and could not do enough to accommodate all our needs. Small tip, make sure to visit the local restaurants, we dined as the tavern (Portuguese), Italian and Japanese restaurants and they were so enjoyable! The sushi...

Amazing, staff couldnt do enough for you. Nothing felt like any trouble. Love room and brilliant breakfast buffet