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"Comfortable stay "

"Clean, well - organized property with very friendly and professional staff. Comfortable and well- maintained rooms. This was my second visit and once again it was a great experience."

"Very clean hotel. Great staff right from the lobby to the restaurant.. simply all hearts. They go above and beyond to help. "

"NA"

"Excellent staff, Excellent breakfast, very clean and the staff did not question guest who came to visit me. I travel on business so have different people come to my room for business discussions. To many hotels in bbsr demand identification and will even come to the room during business meetings. Its very annoying. Crown was very professional in all."

"The staff the food the service is the best and the location is also good. I was solo traveling and highly recommended."

"The property is beautifully appointed. We enjoyed our stay, especially the comfortable rooms, beds, and pillows, as well as the cleanliness and comfort. Overall, a wonderful experience."

" I had booked a luxury sea-facing room at Golden Retreat Hotel with high expectations, but unfortunately, the experience did not live up to the standard of a “luxury” stay. The condition of the room was quite disappointing. The bed sheets had visible stains, and the pillowcases had dirty spots, which immediately gave an unhygienic impression. The towels provided were of very poor quality and did not meet even basic expectations. Additionally, there was no proper blanket or bedspread available, which is something one would definitely expect in a luxury category room. The bathroom maintenance was also below standard. The tap was leaking continuously, and water from the shower area was spilling over to the rest of the bathroom, making it inconvenient and messy to use. While the breakfast was good and the staff were polite and helpful, the core aspect of the stay—the room itself—was not maintained to luxury standards. This was quite disappointing, especially considering the premium pricing for a sea-facing luxury room. I would strongly suggest that the management focus on improving cleanliness, maintenance, and overall room quality to truly match the expectations of a luxury stay. "

"The rooms were clean and well maintained, hotel facilities like wi fi, lift, swimming pool were very convenient. We enjoyed together in the pool. Location is in the main area, near the sea which we liked very much."