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"Courteous and respectful staff. "

"I landed at Entebbe airport at 11:00pm, reaching the hotel where no body welcome me, my room was in the 5th floor, I carried my suit case alone, very bad bed with two mattresses, TV was not working and the AC, sometimes good sometimes bad."

"It was a very clean place. I did not like the extra charge for having guest stay in the extra bedroom since I was paying for the whole suite. The staff was very friendly and accommodating. Breakfast was decent. Had stove and fridge so I did cook on days I wanted something different. Not much I didn't like about this place. Had a good stay. Iwas there for 7 days and it was worth every penny."

"I was really disappointed that not once did anyone ask how my stay was. To add to that they only provided me with one towel the entire time I was there and never offered extra towels. The beddings were the same the entire time and when I asked for fresh ones, they said they don’t do that. The day I checked out, no one was there to check me out and it was very confusing who to lay the final bill to. Overall I was really disappointed with the customer service and lack of care for the guests. "

"The apartment was extremely clean and tidy, breakfast was phenomenal and the staff were extremely helpful, going out of their way to make our stay comfortable!"