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"Great"

"Great location , Good Staff , Would Recommend"

"I didn’t actually stay here I checked in and was shown to the room I went in the smell was over whelming the sheets on the bed look dirty the flooring was worn with gaps and had not been hoovered. I left as I would not stay in such a dump and booked in another hotel "

"We stay here regularly whilst visiting family. I love it because everyone is very friendly, the beds are super comfy and there is a bath in the bathroom. It's walking distance into town even after a few drinks in the very reasonably priced bar! It's dog friendly too. Big carpark and surprisingly quiet after the bar closes. Usually football on the TV in the bar which keeps my husband happy (depending on play...) 😅 The Highfield is always our first choice when planning to come to Boro."

"Very impressive amenities and so clean with a huge comfortable bed."

"Free parking, clean room and friendly staff. Great breakfast each morning"

"Not what I expected for the cost. More like a bed and breakfast. Would not use again"

"The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

"Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay"

"The flat was very clean, spacious, quiet, good location for what we needed. Only one comment the beds were a bit too soft and low for adults (twin room) Might also be worth mentioning the flat is on the 3rd floor with no lift. These aren't negative points, just advisories. It is a lovely flat. "