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"The inn was okay and the staff were nice. Couldn’t sleep though which is the point of a hotel. Had a road facing room and could hear every single car as it sped by. Torture. The shower was also maybe the worst I’ve had in the last 5 years of constant travel. Felt like someone held a pinched hose over me and there was no water pressure at off peak shower times. "

"The team at the Royal Oak were fantastic from check in to check out. Freshly cooked tasty breakfast every morning and would definitely reccommend the sunday roast which was delicious. The team were very friendly and helpful throughout. The location was absolutely perfect!"

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Not what I expected for the cost. More like a bed and breakfast. Would not use again"

"The Black Swan in the centre if Helmsley is ideal for visiting the local area,comfortable clean and well appointed. Staff helpful and pleasant. The menus for dinner and breakfast were excellent, served fresh and hot. We had a very comfortable stay and would definitely consider booking the hotel again in future."

" Excellent breakfasts. Beautiful scenery and quiet. Friendly staff. Comfy bed. Very clean. "

"Bar was great, friendly staff and locals. Dinner was great both nights we ate there and really good cooked breakfast to start the day. Recommend as a place to stay to explore the area. "

"Bathrooms need a revamp. Looking outdated and tired"

"Great breakfast in room "

"Good food especially the breakfast. Room very good 9 out 0f 10"

"The staff are friendly, knowledgeable and very happy to help. My room was a dog friendly room, at the top of the hotel. Super views. The room was everything as advertised, clean, tidy and comfortable. The heating was on, the hot water was hot, plenty of tea and coffee, huge television, and plenty of breakfast full English."

"Excellent room with lovely furnishings "

"Staff were amazing night staff was amazing "

"Very impressive amenities and so clean with a huge comfortable bed."

"Lovely location and charming hotel. Staff very helpful and room was delightful."

"Excellent quiet location, nice room and good food. Enjoyed my overnight stay. "

"Lovely house with great facilities- has everything we could have needed to enjoy our stay. Quiet area but easy access to North Yorks Moors and other local attractions. "