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"The check in process is not well planned"

"O espaço do hotel é bem bonito como nas fotos Funcionários atenciosos na recepção e na arrumação… porém os funcionários no café da manhã trabalham sem vontade e sem sorrir nem mesmo ao nosso bom dia! Café da manhã muito ruim e com pouca variedade O quarto era pequeno mas funcional e numa noite fui surpreendida por uma barata no banheiro"

"Elevador quebrado, serviço de quarto não atende, hotel super lotado e há um barulho permanente de um elevador de serviço. Fuja."

"Minha estadia foi incrível. O hotel é novinho tudo impecavel: staff super dedicado e atencioso, café da manhã delicioso, quartos confortáveis e limpos e lojinha com artigos de muito bom gosto. Adoramos!"

"Clean room, and a very hospitable staff. They took care of my every need, took interest in me and made sure I enjoy my stay and have as little issues as possible. "

"A melhor estadia de todas!!! Equipe maravilhosa e atenciosa "

"Terrible room. Not even one Chair to seat or a sofá. no drowers for clothing or a place to Hang clothes….. nothing at all . Had to put my stuff on the floor. When we arrived they informed us that the pool would be close. In fact it was closed until the day we left. Room had no window, basically a jail Cell !!! Absolutely terrible room. At least the staff was very nice"

"Great place, good kitchen and staff is so helpful! You can dine till 10 pm and great breakfast is included! Location is ok. Parking is safe, pool is nice but not too large. The bathrooms are small but clean. The room is small but functional. Enjoyed our stay and would go again!"

"Quarto amplo, limpo e super cheiroso! Funcionários muito atenciosos e proativos; café da manhã com muita variedade. Vale muito a pena!"

"This is the best place to stay in Santo Amaro! The staff is amazing (say hi to Flavia, she's a gem!), the food is delicious, and the property is incredible. Great pool and lots of family-friendly and kid-friendly activities. And it's super close to the Lencois, making it a great base for anyone visiting them several days in a row."

"The staff is 100/10. Super friendly and helpful. The rooms are well maintained, clean and very nice. The food is really good."

"Proprietários super atenciosos e receptivos."

"Ambiente limpo, organizado e cheiroso"

"Only a sheet on bed not even a comforter The bathroom was ok not really sufficient Ok for a night h stay from airport but not much more"

"A equipe de funcionários é o maior diferencial do hotel."

"Muito boa a experiência que tivemos lá principalmente o atendimento do Douglas na recepção!!"