"Checked in at 5pm. However check in time was 3pm. Got checked into a dirty room. Bathroom not cleaned, trash not emptied. Fridge and microwave area dirty with trash. Booked this room due to the fact we had a 3 am flight. To find out no shuttle! That’s why I booked the room. I had to extend my rental car so I could get myself to the airport. I was informed by front desk to call uber or taxi. No it was supposed to be a free shuttle service. Unhappy and will never return."
"Checked in at 5pm. However check in time was 3pm. Got checked into a dirty room. Bathroom not cleaned, trash not emptied. Fridge and microwave area dirty with trash. Booked this room due to the fact we had a 3 am flight. To find out no shuttle! That’s why I booked the room. I had to extend my rental car so I could get myself to the airport. I was informed by front desk to call uber or taxi. No it was supposed to be a free shuttle service. Unhappy and will never return."
Lisa