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"Comfortable room, excellent service"

"We got this hotel near airport (less than 10 min drive) because they offered shuttle service and had a nice pool. We needed a hotel between flights as we had a 12 hr layover. The hotel is very pretty with a beautiful pool and great service from the guy that works at the pool. The dinner buffet was excellent! Best buffet ever"

"We travelled with family of four from Australia. Novotel exceeded our expectations in everything, good for its price, rooms are clean and bed is wonderful, located between two big shopping malls Sarit and Westgate. Staff is awesome and very cooperative. Breakfast is basic, but good. We recommend this hotel to anyone. Very safe and comment for everything. We will definitely come back again. "

"Bar well stocked, all frendly and helpful staff. Options of swimming pools..."

"Staff: The staff was amazing! So much so I contacted the front office manager Simone Mwangi and sung the praises of the following outstanding people: - Agatha Francis ( front desk agent) -Kevin ( front desk agent) -Cleophas- server Matrade- Spa -Massi greeters at the entrance -All the staff on the Executive Lounge! The property is well maintained and love the pool & spa"

"Great place, love the gym and food "

"My stay at the hotel was very successful. The only problem was the inability to receive an invoice, which I learned about shortly after arrival."

"My 3rd visit, and it is now hard to envisage going anywhere else. It really is close to perfection. The facilities are exceptional, the staff equally so. So friendly (and genuinely, you dont get the impression they are told to be so) the restaurants are excellent with a huge variety every day. The rooms are excellent and the beaches are unreal. "

"Excellent staff! "