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"The hotel"

"The Amway is an amazing hotel. My wife and I always stay when we attend an event in Grand Rapids. The hotel and staff never disappoint. The front desk staff always has an answer for me when I need something. Thanks again!"

"Always enjoy our stay at this hotel...clean, comfortable, always friendly staff...love the complimentary cookies and beverage bar!"

"Great staff. Great location. Clean"

"This was our first visit to a Drury Inn and if they’re all like this, we are sold! This was by far the best hotel we’ve ever stayed at!! Loved having the dinner, breakfast, and drinks!! Worth every penny!"

"The internet support was terrible and essentially unusable, like 2 or MB speeds. Initially, the room was not carefully cleaned. The toilet was still dirty. There were only a couple lousy pillows... The garage under the hotel is much to tight. I'm driving a pickup and couldn't get into many spots. I watched some other poor guy go back and forth with his truck, essentially stuck. I know you're a downtown hotel and requiring the room key for the room and parking garage gate I can see, but the...

"Quiet room with good breakfast. Disappointed pool was closed"

"Booked our room thru expedited . In a miscommunication after delayed flight. Got into hotel at 3am to realize my reservation was no longer active . Staff at counter said he couldn’t do anything for me."

"We could have done without housekeeping knocking early on our door. We arrived late the night before"

"Staff was friendly! Clean room! Would stay here again!"

"I liked the shuttle service and the kind driver. Initially I was assigned"

"The hotel is in a great location. The breakfast was excellent. The parking is expensive, $40 a night. And the room that they put our family in was in the basement! I didn't know that hotels had basements. It was a shocking experience. The window opened to the parking garage. Beware."

"beautiful, big suite with a balcony and view of the park and river. bathroom with dual shower heads was awesome! 2 drinks at the nightly reception and the made to order omlet station (as well a lot of other choices) included in the room rate was great. Will definitely stay here again when in town. very friendly and helpful staff."

"I have stayed at this property numerous times and it has always been a wonderful experience."