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"Everything was great"

"Very clean. Nice pool!"

"Great location"

"Bed had only a fitted sheet - no flat sheet no comforter. What hotel expects you to bring a sleeping bag? No ice machine, no ice in room, National brand with no quality control. Avoid"

"Excellent!!!!!!"

"Great"

"DO NOT go to or book this location. It is the worst experience that we have ever had Gas was siphoned out of our car, there what seemed to be dope fiends walking around looking like zombies asking for cigarettes hanging out in the hallway. It looked like there was suspicious activity everywhere. The rooms were terribly unkept and unclean lights didn't work in the room at all. We had to turn on the TV to get some source of light. Expedia, you should definitely end your contract agreement with...

"Awesome hotel in a wonderful town of Rockford.. Beautiful trails for biking .. shops and restaurants were wonderful and The Rose is in the center of it all.. Almost brand new.. the hotel was beautifully done"

"Was not impressed at all with this property."

"Nice and forward hotel! Came here because there was going to be some bad storms and ended up having a tornado touched down a few miles from the hotel and the staff (I think Ryan was the front desk gentlemen) handled it marvelously! Kept us feeling safe and calm during the tornado warning and such. Also was great with my 6 year old :) Only recommendation is having silverware in the room. Most suites with kitchenettes have them but they didn't here. Thank you!"

"Staff was friendly"

"I will never stay here again. We arrived AFTER CHECK IN and was told our room wasn’t ready.. ok no biggy I guess. TWO HOURS LATER, was told they found us a room and said some boxers came in and wanted rooms and basically gave mine away! ALLLL NIGHT and when I mean ALL night I mean it, it sounded like a wrestling match all around us! I called and went down there and kept being told “I’ll talk to them”… I almost did my self! Finally got to sleep after 1am! Woke up at 7 to get breakfast at 730...

"The hotel is very clean, and friendly staff. I would definitely stay there again."

"The pool has been shut down for a long time I was told but they did not inform us of this when we had called before booking through Expedia . Front desk was always sitting in corner in wheelchair . Tub was not clean , beds were horrible to sleep on and the elevator was making awful noises"

"traveled with family and dog, breakfast was excellent and fresh/prompt. Staff were very helpful and upkeep was on point all the areas that mattered. The property itself is a bit run down but the room were well maintained with good upkeep."

"Staff is phenomenal! Unfortunately, the pool was green and not usable."

"Property is newer and well maintained. The rooms are spacious. There is a shuttle available to the airport and runs as early as 4 am. The staff was very helpful."

"Would highly recommend."

"I am a regular customer of the TownePlace Suites by Marriott Grand Rapids Airport and have stayed at this property multiple times this year, totaling approximately 40 days. While the accommodations themselves have been satisfactory, I have experienced repeated billing issues that have been extremely difficult to resolve. I have emailed the on‑site manager several times and have not received a single response. When I was physically at the hotel, I was able to get one incorrect charge corrected,...