ที่พักส่วนตัวในกัมปาลา

"It was a very beautiful experience here at the Heritage Hotel. The host was super super on ground. They gave us a very early check-in check-in typically starts at four, but I told them that we are arriving at 6 AM and they were not only waiting at 6 AM they had sent a message when they didn’t see us wondering if everything was OK that was so sweet of them. The way people to check us in as soon as we came in the apartment was super super clean. The pictures were not deceptive at all. Everything...

"We had 3 rooms booked and paid for in full. But when we arrived the hotel was booked out. Very disappointing. The reception staff were very nonchalant and didn’t really care that we had paid in full yet no rooms were available. The Manager, however, was good. He apologised over phone to us (he wasn’t actually there). And he got our money refunded in full. But it took several messages between us, the Manager and Hotels.com to get them to refund us in full. And the refund took 3 weeks to...