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"Good location and family-friendly."

"This place is really nice and good for long term stays. It’s one of my favorite places to stay to be honest, even has a washer dryer in the room we stayed in."

"スタッフの対応が良かった。"

"Excellent in everything! Definitely will be back when I visit Surabaya again but hopefully this time to new updated bathroom and floors."

"Menu sarapan yang bervariativ dan tentu saja enak semua..."

"A wide variety of different food was served. Everything fresh and tasty. The personel was extremely helpful and their proffesional skills was on the highest level."

"綺麗で良かったです。洗面所、トイレだけは狭い上に扉の位置関係で若干使いづらかったです。朝ごはんは非常に良かったです。"

"Good location"

"Very nice hotel , Good Location and Reasonable price"

"Friendly staff and an unbeatable location, the hotel sits directly under Pakuwon Mall, so shopping and food are right at your doorstep. Room maintenance could be improved though, the toilet blind couldn't be lowered, which is a bit awkward given the open toilet concept. Overall still a solid stay and deserves a thumbs up!"

"5 stars hotel with professional services. The location is next to shopping mall."

"The location was great ... far enough from congestion but close enough to walk if needed. Night food markets down the street. Good variety at breakfast. Only issue was room cleaning was before 10am. "

"I stayed one night at this hotel to rest after a long journey from Melbourne to Denpasar, and then on to Surabaya. The staff were friendly and the food was average. However, I was disappointed to find that my room and bathroom were quite dusty. I hope the management can take this feedback into consideration and improve the cleanliness of the rooms. With better attention to this area, I would consider staying again in the future."

"Good condition"

"The room is basic but clean. It’s quite dated compared to the reception/libby area. Staff were friendly and welcoming. For an overnight stay it did the job. "