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"My partner had stayed here before and loved it so I rebooked for his latest work trip. He was given a tiny attic room as the standard single room. Upon questioning whether this was correct it unfortunately took the hotel 48 hours to respond. Considering they sent me two messages within 24 hours requesting I provide identity details so that they could do a quick check in when he arrived, I had hoped their reply to my message would have been as quick. Great location, too high a price for the room allocated, unacceptable response time."

"Great hotel. Excellent location. Cindy rooms. "

"Very child friendly but still enjoyable for the grownups."

"The double room that we booked did not seem to fill a double room. It was too smaller than I was suspected. I had to upgrade it when I got there, sink was clocked. Hand soap was empty throughout the whole time we were there. Paper towels was empty price wise was reasonable."

"The hotel is not centrally located as advertised, which was disappointing. The hallways had an unpleasant smell throughout my stay. On the positive side, the staff were friendly and helpful. I was surprised to be charged for luggage storage, as they only offer paid lockers. The soundproofing is very poor — you can hear everything from neighboring rooms, including very intimate noises, which made the stay uncomfortable. There is also noticeable noise from trains outside. Overall, the hotel does not offer good value for the price."

"Good breakfast"

"Great"

"We loved the property, walking distance to train station and loved the breakfast, nice and helpful staff, good for staying overnight, we had long layovers for our connection flight next day and took the train to hotel.the only problem was no elevator and my husband had heart issues and hard to go up through stairs but we didn’t ask to change the floor, I am sure we f we were requested, they were going to change it . Thanks"

"Good location, a short walk from Tivoli and the old town, but not many shops too close - still within 10 minutes walk "