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"Checking in was seamless and the room was perfect for a one night stay."

"They did not have the room I booked and had no towels and charged me extra 375$"

"We arrived and were told they were behind in cleaning rooms, but ours would be ready “soon”. I checked an hour later, still not ready with no estimated time. At this point, we were missing our 5 pm dinner reservation. 15 mins later, there was a very brief power outage (3-5 secs). At 5:45, now 2 hours after our arrival, I checked again. I was told the “system” was down due to the power glitch and they had no idea or way to know which rooms were cleaned as housekeeping enters everything...

"Very friendly staff. Bathroom was not very clean. Tub had hair in it but other than that we enjoyed our stay."

"Beautiful hotel. Lovely staff. Great location."

"Room was clean with the exception of the floor. It looked clean but our white socks were black from walking on the floor without shoes and had to be thrown out. Other than that everything was super nice and also clean. The apartment is big with full size fridge, stove, washer and dryer. (no microwave) Noise level outside from to traffic/garbage pickup/music is pretty loud if you're a light sleeper. We also had somebody above us with children that were running around until like midnight and...

"Very unhappy with my stay . From checking-in. The housekeeping staff should be retrained on cleaning up the rooms and bathrooms. The shower gel was empty. Have to wait for them to be delivered. No ironing board in the room iron didn’t work ."

"The couch in my room has not been vacuumed, there was someone else’s hair all over it. And for being on the 18th floor, it was incredibly loud outside we might as well have had the windows open. Loud cars, music, motorcycles, sirens…it didn’t quiet down until after 2:00 am. We didn’t sleep well at all."

"Nice place, needs a deep clean & refurbish"

"Very nice and delicious breakfast"

"This hotel is our favorite when traveling to the city. It’s clean, located in a wonderful area and the staff is beyond amazing."

"Unique property"

"Clean room"

"Horrible. Shouldn’t even be allowed to be operational."

"HORRIBLE never go here unless you want a terrible stay"