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"The property is in need of update, the pillows were so big I slept on 2 towels, the room was ok but the bathtub is stained and there was no hot water. Location close to airport good but I would not return. The people that work there were kind"

"Really impressed with the resort overall. Very well suited for families with young children with water park, entertainment. Not a good spot for people who want an adult only environment. Food at the restaurants was great except for the Steakhouse Restaurant which we were a bit disappointed in the quality of the food. No lineups to get in to the restaurants and nice variety to choose from. Our room (3032) was exceptional with an amazing view of the pool and ocean sunsets over the mountains. Our family in room 118 had sewer smells in their bathroom that was never resolved. Housekeeping restocking was rarely fully done. Not an huge issue for us but we always seem to be missing something, soap refill or facecloths or towels which would be resolved a day or two later."

"Great place to stay before catching a flight "

"Nice hotel with corporate feel. Breakfast by the pool side was nice with food collection of food and drinks. Nice big swimming pool and Sauna was a nice addition to the comfort. With free shuttle to SJO airport which was 10 minutes away was great for my purpose."

"It was great"

"Great customer service"

"The staff was rude, entitled and disrespectful. The service at the restaurant was awful (with the sole exception of one waiter.) Alonso from the front desk was very disrespectful and their pickup staff mixed up our reservation for transportation and left us waiting for them in the middle of the night at the airport."

"Good airport hotel"

"Food was terrible. My partner and I both got food poisoning. Very little variety"