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"Superb location good range at breakfast including alternative milks. Staff were super helpful with any queries. But as mentioned by others decor is outdated, but doesn’t take away from the experience. Kids especially loved the pool which is a good size and lifeguards fantastic at keeping everything fun, safe and controlled. Would definitely revisit!"

"We were given a very spacious room with a very comfortable bed. The room was large and the bathroom serviceable (apart from the shampoo not working properly). The whole hotel is in need of a refurbishment and I thought the same 5 years ago. We didn’t eat in the hotel but the staff were friendly at reception."

"Terrible service "

"Loved the hotel, great value for money. I went for the cheapest room and it didn't feel like you were having a cosy room. Loved that there was a bath and shower. Felt great for adults but also child friendly, which is great when you like an adults hotel but are traveling with a child. Pool was lovely, views are great, felt like you were in the South of France. The only let down for me was the food. Breakfast was great. However we stayed on a Sunday and both restaurants had a Sunday roast menu....

"The location is fantastic and close to everything with parking available (not free). We were also given a room with a sea view which was a lovely surprise. Unfortunately, the room on inspection had a used pair of underwear under the bed and some 'poppers' in the bedside drawer clearly from previous guests. We did mention this to reception who did offer to switch our room and ensured cleaning alstaff would be made aware. The rest of the room was ok and in working order. However, the bed was...

"The location is great"

"Cleanliness should be reviewed from the city council, bathroom’s ceiling covered in black mould, carpeted are so dirty as I never seen something like that before. Reception staff was gentil, bar staff quite rude. The gentleman singing was nice. Pool facilities I would say is fine, game room stank. I don’t blame the housekeepers staff, I would say the hotel not provided a good quality equipment for them. I sow a lady hoovering a reception carpet and I felt sorry for her trying her best with a...

"Spotles s staff very polite large"

"The room was cleanish, the carpet looked suspect lots of marks and stains and bits on the carpet you could feel under foot. The bathroom was your saviour, beautiful. I feel the room didn’t quite match up to the quality of the bathroom. Also the cooked breakfast could be improved on, the bacon would be made much better fried and not done in the oven…. This is coming from a chefs eye, as that’s what you eat with first…."

"It's the village and nothing to complain about great stay"

"Welcoming was good The breakfast was really good , just needs more cleaning done around the hotel and rooms. some of the stuff was helpful and ok. This place have 2 swimming pools 1 inside and 1 outdoor . Sauna it’s a small room . But ok. A beautiful sea view ."

"Felt very rundown, our room was very dirty with carpets stained and walls dirty with marks, same in the bathroom. Staff was friendly, but overall a big disappointment for the price we paid. Avoid the breakfast - paid £17 for feeling sick afterwards."

"The breakfast, staff and downstairs communal areas were very good. However, bearing in mind the price for overnight stays we found the room and room facilities were far below average for this class/cost of hotel. The room had a harbour view which was excellent but this said the actual room and facilities felt very 'tired', in need of an update and lacking certain facilities that other hotels in this price range would normally have. No walk-in shower which meant using the shower in the bath which...

"Comfortable, clean rooms and great choice of breakfast made our one night stay very enjoyable. There was a wedding in the hotel on the same day but the staff made sure our room was away from the noise as much as possible. Good location 10 min walk into Bournemouth on a quiet road one street from the sea. Watch out for the extra £10 car park charge though."

"We had a lovely stay at The Grove. Rooms very clean and the staff were lovely and helpful. Good location also. The only downside is we felt the parking charge and breakfast were overpriced. Other than that- great. Thank you"