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"I actually like everything: clean, beautiful, with a lot of entertainment for kids as well as adults. Nice sea, very clean and not too shallow. Good food, kind and helpful staff. Kids club is quite big and there are a lot of activities. Shella from kids club is amazing with kids! Aysa and Desi ( sorry if I my spelling is wrong) are very kind and nice with kids as well. Can’t wait to come back when everything around the resort is finished and spa is open. Still even now the resort is really...

"Food choices and quality of the food and restaurant/bar service was excellent overall. Pool areas very nice. Proximiy to the beach was great."

"very good"

"The beach and the location are not nice."

"🌟Our family had an absolute blast at Natra Bintan! 🌟The resort is incredibly family-friendly, and the staff are wonderfully polite and helpful. We signed up for the kids' activities package at Treasure Bay—as hotel guests, we got a 20% discount, which is a fantastic deal since the vouchers can be used anytime during the stay. The dining was a highlight and there’s a great variety of delicious options. We highly recommend this resort and will definitely be back in the near future! 🏊‍♂️✨"

"Staff at Cassia are super attentive. Unfortunately for me, I came down with fever and gastroenteritis . Everything tasted bad at lunch yesterday. A comfortable bed, and all's fine this morning. Hope my Goan fish curry tastes good!"

"Excellent service level"

"Maybe can start breakfast earlier around 630am. So that travellers who have an early ferry to catch, can have longer breakfast."

"Too pricy for Bintan. Prices are all Singapore price points."

"Petit paradis quand on vient de Singapour. C'est le choc des cultures. Le lieu est plus qu'agreable et le personnel tellement gentil. Excellent rapport qualité prix. Un grand merci. "

"The staff was very friendly and professional. Service was quick and efficient. The food was excellent. Had a great stay"

"Very friendly and accommodating staff. Nice villa, great location!"

"The rooms were beautiful and modern in an outdoor setting. The staff was incredibly friendly, helpful and accommodating. Both our early arrival and our late departure were no issue. Messages were answered promptly on WhatsApp, and ferry terminal pick up/drop off were seamless. Location was excellent - within walking distance of the beach, Lagoi Plaza and Lost in Scale Park and just a short drive to the ferry terminal. The in-room breakfast was also delicious! Lunch at the restaurant was...

"Romantic & spacious enough for a couple stay"

"Staff was helpful, sometimes information provided was not accurate. The spa was terrible. It was a 1 1/2 hr spa, The massage ladyfies did not seem to have any spa skills. The actual duration was much less than 1 1/2 hrs. The breakfast was good. The flooring all over the place was not even but bumpy. The room flooring seemed to be a slope towards the window."