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"I actually like everything: clean, beautiful, with a lot of entertainment for kids as well as adults. Nice sea, very clean and not too shallow. Good food, kind and helpful staff. Kids club is quite big and there are a lot of activities. Shella from kids club is amazing with kids! Aysa and Desi ( sorry if I my spelling is wrong) are very kind and nice with kids as well. Can’t wait to come back when everything around the resort is finished and spa is open. Still even now the resort is really...

"Excellent service level"

"🌟Our family had an absolute blast at Natra Bintan! 🌟The resort is incredibly family-friendly, and the staff are wonderfully polite and helpful. We signed up for the kids' activities package at Treasure Bay—as hotel guests, we got a 20% discount, which is a fantastic deal since the vouchers can be used anytime during the stay. The dining was a highlight and there’s a great variety of delicious options. We highly recommend this resort and will definitely be back in the near future! 🏊‍♂️✨"

"Great staff, clean and friendly"

"It good price an good condition"

"Petit paradis quand on vient de Singapour. C'est le choc des cultures. Le lieu est plus qu'agreable et le personnel tellement gentil. Excellent rapport qualité prix. Un grand merci. "

"very good"

"Very friendly and accommodating staff. Nice villa, great location!"

"Too pricy for Bintan. Prices are all Singapore price points."

"The staff was very friendly and professional. Service was quick and efficient. The food was excellent. Had a great stay"

"Maybe can start breakfast earlier around 630am. So that travellers who have an early ferry to catch, can have longer breakfast."

"The rooms were beautiful and modern in an outdoor setting. The staff was incredibly friendly, helpful and accommodating. Both our early arrival and our late departure were no issue. Messages were answered promptly on WhatsApp, and ferry terminal pick up/drop off were seamless. Location was excellent - within walking distance of the beach, Lagoi Plaza and Lost in Scale Park and just a short drive to the ferry terminal. The in-room breakfast was also delicious! Lunch at the restaurant was...