Search Hotels Near Desert Family Medical Center, Cathedral City

"Everything was clean and pleasant except the Canadian Goose standing guard at the entrance was rather surly!"

"Great staff"

"Parking was safe. Room was clean. I’m pretty picky on room cleanliness and always feel like hotel rooms could be cleaner with surfaces being wiped clean. But I did not feel uncomfortable and was able to use shower and bathroom not feeling grossed out. The dog friendliness was great. Did not use any other amenities. "

"We were impressed with how spacious the room was, we had a separate bedroom, living room and a big kitchen! Good thing, because the menu at the little cafe by the pool was limited. We did enjoy their breakfast sandwiches and fruit in the mornings though. We will return!"

"I planned a getaway with my dad during a low-season Thursday–Friday, specifically choosing a time when the hotel would not be busy. Despite this, the experience was very disappointing. Months in advance, I requested 2 ground-floor rooms next to each other due to my father being elderly and having difficulty with stairs. I was assured this would be arranged. Upon arrival, we were told our rooms were on the second floor, & there are no elevators on the property for customer use. Given that the hotel was not full, this felt entirely avoidable. The front desk acknowledged part of my request but claimed there was no record of the ground-floor requirement, despite my clear communication. We were also informed at check-in that water would be shut off from 11 PM to 6 AM, which had not been disclosed beforehand. This was especially frustrating given a previous stay where gfs & I encountered a room with a strong odor (due to water tank issues) and were moved to a second room that was not clean. We were told this would be noted and that future visits would be handled with extra care. I mentioned this again when booking, but no effort was made to improve our experience. What should have been a smooth, relaxing stay became unnecessarily stressful, especially for my father. I cannot recommend this hotel based on these experiences."

"Justin at the front desk was amazing! Check in was easy. The room was clean. Except at the back of the bathroom door the hook was not properly installed. We were given buffet coupons and the breakfast was excellent! Quality food for sure. We didn't use the pool as we were at a day spa all day somewhere else."

"The reception staff was friendly and quick. The room was clean and the property was convenient for walking. "

"A clean property. Other than the bugs. I woke up a few times to flies and mosquitoes in my ear. There are flies floating around the room as well. Some staff are nice but others were terrible and in-need of training. I was woken up at 3am to my smoke detector going off over my head. It’s located right above the headboard. I had turned the heat up and I guess the dust set it off. But the man who came into my room was accusatory and totally non-apologetic. He said the fire department was going to be there in minutes but I waited up for an hour and no one came. The next morning the nice maintenance man explained that the detectors are sensitive and steam from showers and dust set the alarm off. I was paranoid my entire stay that it would go off again. It was LOUD like a school bell. I told the manager about this and he repeated all the reasons why it happened but no compensation for a wrecked stay. This place is VERY overpriced. The pool is small and doesn’t get afternoon sun due to being in the middle of all the tall buildings. I was on the 1st floor and could hear every step of the person above. The air-conditioner was LOUD. I could hear all the breakfast people chatting and laughing early in the morning. I’ve stayed other places in Palm Springs that were cheaper but a better experience. Not close to anything except a couple expensive restaurants. I don’t recommend the Bistro in the hotel. Definitely will not stay again. Also what is up with the cancer-plaque upon entry?"

"Morning buffet could change a bit. Our shower head wasn’t working well. Should’ve reported it, but usually keft early and came back late. "