"Hotel is average in terms of presentation, quality, and service. Would rate as a good 3 star hotel, but definitely not a 4 star. Staff were not overly helpful, although restaurant staff were excellent and attentive. Rooms were not ready at check in time, leaving us waiting a further hour in the lobby. Would not stay here again. Was a little on the expensive side, so was expecting a little more. Restaurant breakfast was good and location is handy."
"This is one of the best properties to stay in Bali, if not the best. The rooms are fabulous: spacious, with high ceilings, huge beds with good quality pillows and covers, fluffy large towels, and good quality soaps and shampoos replaced daily. They also provide plenty of water, small treats and fruit baskets. The common areas are clean and well maintained, with a large infinity pool and a flowing ‘river’ that takes guests around in tubes. The restaurant serves a varied menu with dishes from...
"It was exceptional from start to finish. The property is gorgeous and very well-maintained. The staff is super friendly and helpful. The free breakfast was delicious with many choices every day. And upon check-out, they hold your bags, and you can use all the amenities, including an amazing private outdoor shower and changing room in their spa, before you get on a long flight. I have never stayed in such an incredible place at an affordable price. I highly recommend Sudamala Sanur and hope to...
"First, they were able to change our room to king size bed as we requested, which sounds nice. However, the new room did not have as good ocean view as the first one and it wasn't as clean. But the main problem was the closet door kept coming off (3 times) and almost hurt my wife and 6-year old daughter."