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"Pillow covered by hair! The door did not close properly and I had to change the room."

"Great"

"Loved our stay, we will definitely be back!!"

"It felt wonderful to be able to come back to this hotel at the end of a long day. The staff and management really go all out to make guests feel at home. The rooms have very comfortable beds and beautiful bathrooms! Meals are also very nice - and again, it was so comforting not to have to go out again at the end of the day. They excel in hospitality and they are just off the M74 and close to a 24- hour gas station. About a ten minute walk or short drive up the street, there is a variety of...

"Very Nice Hotel Will definitely stay again. Pleasantly surprised at the high standard of rooms, bar areas and meals."

"Would come back again!"

"My one bed room without windows was very small. An open suitcase took up all the floor space. The TV was difficult to use. Turn it on then select the channels was very difficult. The TV would not turn off. The remote control would turn it on but not off. The hot water kettle worked okay. Clean towels and coffee sugar cream and tea packets are replaced every other day. The staff are very helpful. It's a 5 minute walk to the Queen Street Train Station. Rooms are very small."

"First the pluses for the price point it’s a good value near the airport, parking readily available very convenient to a gas station and not too far away from Dave’s kitchen where you can get amazing bites to eat on the go. And one of the most important things, the sheets are clean, unstained and blanket nice and cozy. Now the bathroom needs refurbishment. The carpet are stained. Everything else is a little bit worn for where I’ve seen better years."

"The room was very dark with only 2 bedside lights and a lamp on the dressing table. There was no central light which meant that we had to rely on daylight if we wanted to read or do anything like that. This was during the late spring so it must be really dark in the autumn/winter. The cooked breakfast was cold, as were the plates, and there wasn't much choice apart from this. For the first 2 mornings we were there, the coffee machine was out of order and teas and coffees were served in...

"Everything was perfect! The hotel was exceptionally clean, very comfortable, and the staff were incredibly helpful, friendly, and welcoming throughout my stay. The only minor drawback was that the advertised swimming pool and gym are not located on-site and are approximately 4 miles away. Anyway, we had a wonderful stay and would happily recommend this hotel to others."

"Very nice place to stay"

"Nice bar/grill"

"AVOID AT ALL COSTS. ABSOLUTE TORTURE. The hotel give us a room above the nightclub where they were having a huge party for several hours, violating all noise laws. The noise level in our room was DOUBLE the legal limit; the floorboards shook for hours, causing us severe anxiety. It was unbearable. The rooms are not properly soundproofed, which makes no sense in a hotel with a nightclub (it's also illogical that a place meant for rest, like a hotel, would host such massive parties until...

"อาหารเช้าอร่อย ห้องกว้างร่มรื่นโดยรอบ อยู่ใก้ลoutlet"

"Everything is good. Lobby is cozy. Only my feedback is there should have preparation of personnels during the high season or when you know the international conference will occur during certain period. "

"We have stayed at the Crowne Plaza a few times and have always found it to very good, staff, food and rooms have been excellent. I don’t agree with overnight parking costs for residents."

"the room was cleaned and the staff was very friendly and the free breakfast was so yummy and the parking was very easy. overall i liked the hotel and the service."