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"Clean rooms great comms and worked perfectly for a group golf weekend"

"I have been traveling for 7 weeks and have stayed in 14+ hotels in N.Z. and OZ. None of them have made a greater effort to make me comfortable than City Heart, admittedly a modest, affordable 16 room place in Warrnambool. The bed was super comfortable, when you turned on the hot water, you got hot water and —— wait for it —— the T.P. was actually soft, almost plush!"

"The room was nice n the location was great ."

"Extremely friendly staff. "

"Nice clean room in a good location"

"Very clean and spacious, good bed and TV and good location"

"Bedding and decor was lovely. Nice hot rain shower."

"The room was lovely, the shower was amazing. Thanks for a great stay"

"stayed in a studio room the room was fine but due to wet weather the grassed areas were very messy and will need some work to rectify"

"Our room was large and clean but simple. Bathroom looked to have been recently renovated."

"Location was fantastic. Room was clean and staff were very friendly"

"Smooth check in with an unexpected upgrade, much appreciated!"

"Romantic getaway. Thanks for having us :)"

"Room was ok but seemed over priced for what we got."

"Good location on the main highway"

"The view 😍 "

"This property is always clean And always comfortable, we highly recommend."

"A lovely place to stay. Perfect for our needs. Friendly and helpful staff."

"The stairs are very steep inside the apartments, and the handrail only goes part way up. As an elderly couple wirh hip replacements we found the stairs had to negotiate."