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"Lovely service, room was beautiful and the beds very comfortable. The restaurant and swimming pool were great too."

"Birthday stay for my daughter was a lovely stay Bed 10/10 Bath 10/10 Cleanliness 10/10 Noise level - people coming back on the same floor very loud but nothing else bothered us Breakfast 10/10 help yourself hot and cold Good variety Will definitely be back again "

"Staff very friendly, room comfortable. Pity it wasn’t made clear during booking that all the spa facilities are extra on arrival. £40 for three hours ..bit of a con"

"Room cold but warmed up later after our night out room nice bit too cold heating took a while to heat up "

"I loved the view "

" Got to the hotel and the grounds were strewn with rubbish. We couldn't access the hotel and could not find any staff. All the lights were off and all the doors were locked and it looked abandoned. We tried for half an hour to gain access and kept ringing the provided phone number but no one answered. Another two guests were in the same situation and eventually we all had to leave and find alternative accommodation! Now Im being told that the manager wont provide authorisation for a refund! Total SCAM! Will be giving Hotels.com 14 days to sort this out, as per the rules of my bank RBS, and then it will be reported as fraud "