โรงแรมใกล้ปราสาท Dean, คิลมาร์น็อค

"The hotel is lovely and located well. The only criticisms were the very creaky floor and very noisy coffee machine. A kettle would be great, a lot quieter than the coffee machine."

"Room was as expected, beginning to look a bit tired. BUT how can a hotel of this rating run out of ingredients (bacon) for breakfast!!!!"

"Our stay was absolutely perfect from start to finish. The whole property was spotless, the facilities were beautiful, the room was probably the nicest one we have ever stopped in, furnished to an extremely high standard and so comfortable. Honestly, don’t even think about looking for somewhere else in the area…you will not find better!! Oh yes, the homemade marmalade at breakfast is to die for too!!!"

"Clean room, very comfortable bed, friendly and helpful staff."

"Room too hot, radiator couldn’t shut off. Had to get 2 fans too cool the room but made little difference"

"Yes and an excellent chinese restaurant, possibly the best I've had."

"great trip, very friendly staff"

"Friendly staff, beautiful large clean rooms and amazing food."

"This was one of the worst hotel experiences I’ve had, and at £85 for the room, it is frankly unbelievable how poor the overall standard was. From the moment I arrived, the tone was set by an incredibly rigid and unfriendly approach. I asked about check-out time and was told it is strictly 11:00 AM, and even being 5 minutes late would result in a £20 charge. No flexibility, no understanding — just a transactional, almost punitive attitude towards guests. The condition of the hotel was equally...

"Yes"

"Its a great hotel with an amazing gym and health club. Bedroom was clean and Gil at front desk was really welcoming. "

"Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget."

"Room had mould around windows and bathroom shower screen. Shower head not cleaned as very rusted. Toilet was very loose and grime around where it’s had previous silicon around it. Heavy dust on shelves as well as spider webs around windows. Hairs on bed. Not ours and got a hair in my breakfast pancakes. Again not mine as it was pulled back into a bun. Reported to staff. Was assured someone would contact me. They never did. The wedding I was attending was good apart from spelling the newly wedded...

"Staff were very friendly. Nice big very clean room. Lovely dinner and breakfast with plenty choice. Will definitely stay here again. "

"Very disappointed to be assigned room beside reception on main floor when I arrived . Handicapped room was all that was available and when I asked to change it they said this was because I booked through Expedia. "