"staff was excellent, very friendly and went above and beyond to make our stay great. very clean hotel, worker was continually sweeping and cleaning floors and dusting. one of the best hotels that i have stayed at. I recommend everyone stay at this hotel you will not be disappointed."
"The staff was phenomenal!!! They were incredibly friendly and accommodating. Everyone went above and beyond to ensure our stay was as comfortable and easy as possible. 11 out of 10 for them! "
"The hotel is styled with the German Alpine theme throughout Helen. It is in the downtown district with restaurants and shops. I would want to stay here for the convenience of getting around and the clean comfortable room again."
""The property is perfectly situated just far enough out of town to offer a peaceful retreat while still being conveniently close to local attractions. Kendall was an exceptional host, treating us to a delicious homemade breakfast that included freshly baked pastries and locally sourced fruits. The property itself is meticulously maintained, and our room was spotless, providing a comfortable and welcoming environment.""
"Front desk employee was amazing. She checked us in and also printed/shared the history of Helen. She was very sweet. The breakfast employee was also sweet and polite.
The building is outdated in places, it can use an outdoor facelift ans new windows.
The pool area can use some fresh paint and a good pool cleaning and painting update.
The bathrooms were clean and updated. The room were clean, but can also use some updated paint and fresh flooring.
We wish we had more time to explore the...
"We stayed 3 nights and it was Amazing. The hotel front desk peeps were extremely friendly. The rooms were updated and clean. I loved that it was in walking distance to everything (downtown Helen, shopping, dining, site seeing). We will definitely be coming back. "