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"It’s just the whole experience. Very nice refurbished room. Very attentive staff. Nothing to much to ask. Food very good especially the breakfast. I am booked in Thursday Friday."

"The room was amazing. Lovely and clean. Nice and bright. The hotel was clean and the staff were friendly and helpful."

"Parking is good we didn’t have a drink in the bar. We have stayed here many times over the years but it has gone downhill. Poor maintenance in the bathroom… no hot water for a shower or a wash! Went to breakfast and was told we had to be finished within half an hour… people on the next table… the waitress actually asked them to leave!! My husband complained at reception but they just said ok I’ll let them no… with no apology. Also check in not very welcoming! Also they have spoilt the...

"Great staff & a lovely clean & quite room. "

"The room was fantastic and staff were wonderful. "

"We had a wonderful time the bar staff was excellent one of them would go out of there way for you and knowing you can bring pets for next time we visit thank you "

"Huge comfortable bedroom with large en-suite bathroom with separate bath plus a walk in shower. We booked the spa, dinner, bed & breakfast break - the spa was nice but the water in the outdoor pools was too cold."

"Stayed at various hotels in the area when visiting family but since discovering Statham Lodge we haven’t been anywhere else"

"Clean room. All staff were very helpful and friendly. Excellent amenities but unfortunately did not have time to enjoy them. Perhaps next time."

"The room was ok Bathroom too hot No mirror's with lights to do make up and hair"

"Staff went above and beyond. "

"24hr staff was very good to have after being jet lagged"

"Excellent facilities, easy check in, clean & comfy rooms, quiet at night. ALL the staff are exceptional, very friendly, nothings to much trouble. We will certainly stay here again when in the area."

"The room was spotless lovely walkin shower, staff very efficient and friendly. "

"First time I have experienced a 4 pm check in. At the same time check out is at 10 am. Both times are very inconvenient, especially the 4 pm check in. The place was clean. If you need your room cleaned you would have to request it, which was not an issue. Good access to transit as buses stop just in front of hotel. Front desk staff was helpful. The area is safe, as I was out walking past midnight and never felt worried."

"Great place. Lovely staff."

"Great rooms, restaurant and pub, run by the nicest owners you could wish to meet! Can’t recommend the Red Pump Inn highly enough, thanks for a fantastic stay"

"Entire property well maintained clean Breakfast buffet style seemed a little over priced Reception staff and room attendants were fabulous Spa underwhelming more akin to a gym facility which is the main use perhaps but none the less clean not crowded and convenient and good value as included in room price "