Had a great 5-night stay! Location was amazing. Quiet street. Short walk to the main plaza and all the shops and restos. Free breakfast stood out! Wide selection of food and free coffee and tea. Definitely highly recommend!!
The staff are so friendly and go out of their way to accommodate your needs. They ordered pizza for us, made us boxed breakfasts for us when we had early departures, ordered us taxis at a good price….the front desk staff are superb and the breakfast guy made us omelettes to order!
This hotel was nice, clean, friendly and accommodating. They held our bags for 4 days while we hiked the Incan Trail. They have laundry service and a could breakfast buffet. The staff were attentive and friendly. The hotel is so close to the plaza de Armas and Qorikancha great location in the heart of Cusco.
The hotel is very charming and has a restaurant if you feel lazy to go out or if you have to get a very early the next morning. The rooms are small, but very clean and the bathroom is comfortable.
The staff is very helpful if you need anything. We spent 4 nights there and had a very pleasant experience. Easy to walk anywhere!
Clean and devent sized room. Comfortable beds. Heater in room but no A/C or fans. Air just kinda hangs there, no circulation. Clean property. Tv only had spanish speaking stations, would be nice to have at least a single channel in English. Staff was
This was a very clean hotel. The beds were comfortable and the rooms were nice. I found the hotel was located near everything, even about a 10 minute walk to where I needed to catch the bus to the train station for Michu Picchu. When I mentioned to the staff that I had to leave really, really early in the morning they had the kitchen staff prepare for me a brown bag breakfast to go. That was really nice. I would definitely recommend this hotel and will still there the next time I’m in Cusco.
Everyone on the staff was amazing! They were friendly, provided great service, made us feel welcome…. Breakfast was delicious with a large variety of foods and drinks. We had a team of 17 people and they took great care of us. The hotel is beautiful and so are the rooms! Everything tastefully decorated in Inca paintings, carvings, the furniture was so nice. We just loved it all!!!
In general, we had a pleasant experience at this hotel. Here are some of the positives we noticed: Firstly, the staff members were very kind and hospitable. They even offered us tea to help with altitude sickness upon our arrival, and this was always available for anyone who wanted more. Secondly, the check-in process was fast and uncomplicated. Thirdly, breakfast was tasty, and there were plenty of options to choose from. Lastly, the beds were cosy, and the rooms were neat and tidy. We were pleasantly surprised by the high service and room quality level, and we would recommend this hotel to others.
Pros- Great location area and staff. Very clean.
Cons- noisy due to glass room frontage, can hear the front desk at night and the night door bell when people stumble in. Woke me up a few times every night.
Breakfast finishes at 9am.
How water temperature fluctuates.
No windows for fresh air.
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
SHANNON
17 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Nice afternoon employees - Roxana and Waldir!
Roxana the receptionist and Waldir the bellboy were amazing. Super hospitable and always made me feel so welcome. Every time I returned to the hotel, they genuinely welcomed me back. For the price they charge, the hotel is acceptable but it is old and the room was small with no view. It's not soundproofed at all so you easily hear people passing by - if you had a room like mine on the ground floor. I really loved the two employees and think they should be recognized. But the hotel product itself I did not like.