The staff and housing was wonderful. We were warned that the area isn't the safest to walk around but as long as you Uber around you should be fine. The staff was amazing and would even wait outside for our Ubers for us.
Breakfast was delicious and had hot showers
Carson Jesse
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก Hotel & Apartments Davesa House วันที่ 13 พ.ค. 2024
Dear Carson JesseThank you for taking a few minutes of your valuable time to share your experience with us. Our team strives every day to make each guest have a memorable stay, so we are happy to know that, in general, your experience has been satisfactory and that you liked the service provided by our staff. Thank you and we hope to welcome you again on a future stay.
Very spaciace
Very clean
As long as you're not late for checkout you'll have an amazing experience
Abe
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Hotel & Apartment Davesa House วันที่ 3 พ.ค. 2024
Dear AbeWe thank you for taking the time to share your impressions regarding your stay at our hotel.I am pleased to read such good comments about our guests and that you felt comfortable with our attention.We hope to have a new opportunity to serve you with the service that characterizes us.
Personnels à l’écoute, gentils , attentionnés.
Les appartements désuets , mal isolés, bruyant , besoins de rafraîchissements .
Michel
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก Hotel & Apartments Davesa House วันที่ 15 เม.ย. 2024
Dear MichelThank you very much for your valuable comments. We are glad to know that you have enjoyed our magnificent location and services. We also appreciate your constructive comments. It will be very pleasant to have another opportunity to serve you and demonstrate the true quality of our service.
Great apartment for a family stay. 3 bedrooms, 2 bathrooms. The staff was very helpful with everything. Rooms were very clean and well equipped.
Jasmine
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 23 ก.พ. 2024
We thank you for taking the time to share your impressions regarding your stay at our hotel.I am pleased to read such good comments about our guests and that you felt comfortable with our attention.We hope to have a new opportunity to serve you with the service that characterizes us.
8/10 ดี
keith
9 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The hotel is a little rundown. It’s a bit noisy. They included a continental breakfast, but the coffee was always cold and the juice inexplicably warm. I will however say that the staff were very friendly and helpful. All of them were very nice. It’s also in a good location. It’s about 15 minute walk in one direction to the historical center and about 15 minutes in the other direction to the big mall that has smartfit. No real complaints
keith
เข้าพัก 24 คืน, มกราคม 2024
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 9 ก.พ. 2024
Dear KeithThank you very much for sharing your experience at our hotel. Rest assured, knowing your impressions is very important to our entire team.We hope you can give us a new opportunity to serve you soon.On the other hand, rest assured that we will take all your comments on the matter into account.
Foi excelente, atendimento muito atencioso. Ambiente tranquilo, silencioso, espaçoso.
Próximo ao hotel existem mercadinhos, lavanderia, restaurante, farmácia, etc.
Clebersom
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 1 ก.พ. 2024
Estimado ClebersomRealmente apreciamos que se haya tomado el tiempo de dejarnos su evaluación, para nosotros es muy importante saber cómo se han sentido nuestros huéspedes durante su estadía con nosotros en Cusco. Todos los que formamos el equipo estamos enfocados en brindar a nuestros huéspedes un servicio de calidad, y esperamos que puedas regresar muy pronto, para que puedas seguir disfrutando de las maravillas que te ofrece nuestra ciudad.
아파트형 호텔입니다. 직원분들이 매우 친절하시고 방이 안락합니다.
창문으로 보이는 시내뷰가 좋습니다.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 30 ม.ค. 2024
Dear GuestWe really appreciate that you have taken the time to leave us your review, it is very important for us to know how our guests have felt during their stay with us in Cusco. All of us on the team are focused on providing our guests with quality service, and we hope that you can return very soon, so that you can continue enjoying the wonders that our city offers you.
2/10 แย่มาก
Adriana
18 ม.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
Adriana
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 29 ม.ค. 2024
Estimada AdrianaLamentamos mucho que su estancia no haya sido de su agrado. Nuestro principal objetivo es hacer que nuestros huéspedes se sientan como en casa. En nombre de todos los empleados, nos disculpamos por los malos momentos que haya podido pasar. Se tomarán las medidas necesarias para garantizar que esta situación no se repita.Esperamos darle la bienvenida nuevamente en un futuro no muy lejano y mostrarle que podemos hacerlo mejor.Atentamente
La limpieza y atención del personal muy bien, pero urge arreglar la plomeria, se va el agua caliente y existen muchas fugas de agua en los baños.
Rodolfo
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 19 ม.ค. 2024
Estimado Rodolfo.Muchas gracias por sus valiosos comentarios. Nos alegra saber que han disfrutado de nuestra magnífica ubicación y servicios. Agradecemos también sus comentarios constructivos y le ofrecemos nuestras más sinceras disculpas por los inconvenientes que pudieron surgir. Será muy grato poder contar con otra oportunidad de servirle y demostrarle la verdadera calidad de nuestro servicio.
Nice and cool hotel with good views on the mountain
sudhakar
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 27 ธ.ค. 2023
Thank you very much for your valuable comments. We are glad to know that you have enjoyed our magnificent location and services. We also appreciate your constructive comments and offer our most sincere apologies for any inconveniences that may have arisen. It will be very pleasant to have another opportunity to serve you and demonstrate the true quality of our service.
The hotel is a very nice property, and is an amazing value for the money that you pay. It is very quiet, clean and the staff is wonderful! Definitely would recommend!
Juan
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 26 ต.ค. 2023
Dear Juan.We will proudly communicate your comments to the entire team, who will be very grateful. Thank you and we hope to welcome you again on a future stay.
The staff was amazing, friendly and very helpful. The place was perfect! Went with my two small kids and they enjoyed the place!
Janett
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 13 ก.ค. 2023
Dear JanettThank you for taking a few minutes to comment on your stay with us. We are glad to know that you enjoyed the views of the city, and the spacious rooms and facilities. come back soon!
Puede mejorar en cuanto a la limpieza del inmueble y de los utensilios de cocina
Erick
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 9 มิ.ย. 2023
Estimado ErickGracias por tomarse unos minutos en comentar su estadia con nosotros. Tomaremos sus recomendaciones en cuenta para seguir mejorando nuestros servicios. Esperamos nos visite nuevamente
8/10 ดี
Jose Antonio Moreno
เดินทางกับครอบครัว
6 พ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Es un departamento amplio, pero no tienen servilletas, el shampoo y jabones se sienten de baja de calidad. Nos dijeron que los beneficios VIP eran con expedia. No con ellos.
Jose Antonio Moreno
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 9 พ.ค. 2023
Estimado Jose AntonioLamentamos que haya sentido que la atención no fuera la mejor. Tomaremos en cuenta sus comentarios para seguir mejorando nuestros servicios.
10/10 ดีเลิศ
Keila Noemi
6 เม.ย. 2023
Keila Noemi
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Hotel & Apartments R House Cusco วันที่ 10 เม.ย. 2023
Estimada KeilaNos complace saber que su estadia fue satisfactoria disfrutando de nuestro encanto, la ubicación céntrica, las amplias y cómodas habitaciones, sobre todo la amabilidad de nuestro personal que lo asistió en todo momento. Esperamos nos visite nuevamente con sus amigos y familiares.
Todo excelente muy bonito muy amplio y muy buen trato
abril de la
เข้าพัก 4 คืน, สิงหาคม 2022
การตอบกลับจาก reservas วันที่ 5 ก.ย. 2022
Buenas tardes Abril, Fue genial tenerte con nosotros, nos ha encantado tenerte por aqui, espero volverla a ver pronto. Para poder atenderla y brindarle el mejor servicio con que se caracteriza nuestro Apart Hotel R House Cusco.
No se realiza el aseo diario de la habitación, hay que solicitarlo a la recepción junto con el cambio de toallas limpias, limpieza de los botes de basura, las sábanas ni siquiera las sacuden eliminar polvo.
jorge antonio
เข้าพัก 4 คืน, พฤศจิกายน 2021
การตอบกลับจาก reservas วันที่ 12 ส.ค. 2022
Estimado huésped, Gracias por su preferencia, el equipo de R House estará encantado de recibirlo en una próxima oportunidad. Saludos, Equipo R House
The property had a full kitchen and a small fridge. It also had a microwave and a small convinienve store accross the street.
What we didn't like is that the internet was always down. As tourists we reliedbon wifi to get around. Not having it in the hotel meant we had to go to a restaurant tobise wifi. Additionally, though we stayed for over a week, they did not changebour bed sheets nor towels, claiming that it was their covid protocol. It was also uncomfortable having to call to ask for toilet paper, sincebthe rolls that they have, were all quite small.
Overall the people were kind and the place was good but not having wifi, and the aformentioned made us wish we had gone to another place we had considered.
Jaen
เข้าพัก 8 คืน, กันยายน 2021
การตอบกลับจาก manager วันที่ 13 ต.ค. 2021
good afternoon;
Dear JAen;
Thank you for taking the time to send us your review, we know that this coronavirus health crisis is still in our environment but it is still an obligation of us to have given you a good stay, we are still waiting for the health emergency to be lifted in order to provide a better service like we did before the pandemic. We are still happy and satisfied that you had a nice stay. until the next visit.
Best regards
Tolles Hotel in Cusco. Zu Fuß ist man in 20 Minuten in der Stadt Die Zimmer sind neu und gut eingerichtet. Der Blick ist wirklich der Hammer und man kann fast gesamt Cusco sehen. Sehr aufmerksames und hilfsbereites Personal.
The electricity shut down after my second night the hotel said that if you use too much electricity then the power will just chip so I was without power for hours the rooms are very cold with only a portable heater when requested
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2021
การตอบกลับจาก Edith Obeso วันที่ 11 ม.ค. 2021
Dear guest, we regret the inconvenience during your stay, unfortunately the season of your trip coincides with the rainy season in Cusco and the temperature is very low. We recommend making comments during your stay to be able to give you a solution at the time, you can also make comments through the same Expedia.com platform.
Home away from home type of apartment. Upon arriving, already well greeted and taken care of by the staff, offering tea to help with the altitude. The apartment was well furnished and bathrooms had heated water with good volume at all times. The only thing was how insanely cold it was, even colder than the outside! Food options around the area was also limited.
Carolyn
เข้าพัก 3 คืน, พฤศจิกายน 2019
การตอบกลับจาก Edith Obeso วันที่ 13 ม.ค. 2020
Dear Carolyn
Thank you for your comment, we are pleased to know that you enjoyed your stay despite the cold air. We will be happy to receive you in our city at any time.
Best regards,
R House team
No corresponde al precio. Las mantas estaban sucias seguramente de uso anterior. El baño siempre tenía un mal olor y hubo cierto desorden en la logística del desayuno.
Luis
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก Edith Obeso วันที่ 12 ก.ย. 2019
Estimado Luis,
Gracias por dejarnos su comentario, su opinión es muy importante para nosotros. Lamentamos todos los inconvenientes durante su estadía, el equipo R House Cusco trabaja arduamente para mejorar constantemente.
Saludos,
Equipo R House Cusco
Clean and comfortable.
Location is not close to downtown.
CanadaKai
เข้าพัก 1 คืน, สิงหาคม 2019
การตอบกลับจาก Edith Obeso วันที่ 28 ส.ค. 2019
Dear guest,
Thank you for your comments, we hope your staying at R House Cusco was to your liking. We will be pleased to receive you very soon in our city-
Best regards,
R House Team
Dear guest,
Thank you for your preference. It is very important for us to know that your staying in our hotel was to your liking.
Regards,
R House Team
Es un lugar muy acogedor y limpio. La atención es excelente
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤษภาคม 2019
การตอบกลับจาก Edith Obeso วันที่ 22 พ.ค. 2019
Querido huésped, gracias por compartir su experiencia, su opinion es muy importante para nosotros. Esperamos verlo en una próxima oportunidad en R House Cusco. Saludos, Edith Obeso.
Easy acces to all interested places . Great personal
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก Melissa Montero วันที่ 18 ก.พ. 2019
Good morning.
The R House Cusco team is here to assist you and give you the best experience on your trip. Thank you for sharing your experience with us. We hope your quick visit!
Best regards.
* What we like was the city view very nice.
* other thing was that the person who was At the front desk ask us if we’ll have breakfast next morning? I’d talked him that we will live at 3 am in the morning to go to aguas caliente. He replied to me ok, your breakfast will be ready to take it with you at the front desk. Wow ...!! Was great
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก Dear วันที่ 31 มี.ค. 2019
Thank you very much for your preference in our Apart Hotel R House we will always be at your disposal and we hope to visit again the beautiful city of Cusco
Buenas noches;
Estimado Rolando;
Gracias por su visita, esperando que su estancia en nuestro Apart Hotel haya sido de su total agrado.
saludos cordiales
PERCY LOAIZA
RHOUSE CUSCO
Sporco, con parti comuni, tv nn va, Wi-Fi. Prende quasi mai, no usb e spine rotte, 1 asciugamano, il lavandino intasato, lenzuola sporche, senza oscurante per le finestre e fuori sembra il bronx.... dopo due ore me ne sono andato.....
Olá querido Gian Luca,
Quando chegou ao hotel, foi-lhe oferecido um apartamento em vez de um quarto e não aceita o pedido do seu quarto. Foi explicado que eles eram lugares de áreas compartilhadas e você aceitou confortavelmente. Seu comentário está fora do local do tratamento e atenção que lhe demos.
Hola Ana,
Fue genial tenerte con nosotros, nos ha encantado tenerte por aqui, espero volverla a ver pronto.
Para poder atenderla y brindarle el mejor servicio con que se caracteriza nuestro Apart Hotel R House Cusco.
Hola! Buenas tardes, estamos felices de que su estadia en Cusco haya sido la mas placentera, estamos al pendiente de todas la necesidades que pueda tener el huesped en el camino, espero verlo pronto denuevo!
Hasta la proxima !
This place has so much potential but...
Every time we asked for something we received lip service. They say ok no problem and then do nothing. Pillows unusable. One towel for two people. No paper towels. No welcome gift. No coffee. Nothing. Breakfast for 6 people was more like 2 people’s worth. Ask for 2 taxis got one. Ect...
Ao chegar fui informada que o tipo de quarto que havia reservado nao estava disponivel Me ofereceram um quarto inferior, mas quando cheguei no quarto o banheiro estava sujo, com presenca de fezes no vaso sanitario, foi inacreditavel!!!!! Diante disso, me mudaram para um hotel na frente e no dia seguinte precisei fazer toda a mudanca para o tipo de acomodacao que havia reservado. Achei pessimo, muito trabalho para ficar em um local ruim com pessima higiene.