This hostel has been renovated, and it certainly is a fantastic offer to stay in Cusco. A great team greets you at all times, and the breakfast was really good.
Sehr empfehlenswertes Hotel in sehr guter Lage in Cusco – nicht barrierefrei
Beim Hotel El Balcon darf man sich weder von dem Hotelnamen, noch von den Zimmerbeschreibungen täuschen lassen: Der beschriebene Balkon ist nur eine Art Wintergarten. Mit einem Balkon hat das alles nichts tun.
Davon abgesehen: Die Mitarbeiter sind sehr freundlich und hilfsbereit, einfach großartig, Unser Zimmer war absolut sauber, hatte ein großes und komfortables Bett und auch das Badezimmer sowie die Dusche waren tadellos.
I love staying at El Balcon. It was my second time and just as great as the first. The rooms are cozy and clean, with excellent bathroom facilities. The breakfast is delicious and fresh. The staff are incredible!
Great location. Near enough the main plaza for convenience and far enough to avoid most noise. There is a parking lot nearby, however, and Arequipans love their car alarms!
The rooftop bar was a big plus, both for breakfast and evening drinks. The bar is not well stocked, however, and many items on the drink menu are not available.
A great little gem not far from the historical centre. Other then being prepared to walk up steep hills and it being somewhat cold in the rooms, this hotel ticked all the boxes. We had a great stay!
Can not recommend enough how charming and amazing this hotel is! Room is spacious and clean, service is WONDERFUL, it is safe (buzz in front door) perfect location off busy road (minimizes noise) it has so much character and the food is great! Breakfast is generous & I love being able to experience a local colonial building from the 1600’s! Only downfall was WiFi was spotty but my phone worked so it was fine regardless just heads up for anyone depending on WiFi.
Die Unterkunft El Balcon ist eine tolle kleine Oase mit wunderschönem Innenhof inmitten von Cusco. Nicht ganz in der Mitte des Zentrums, ist dennoch alles fußläufig gut zu erreichen. Wir haben uns hier sehr wohl gefühlt. Im Zimmer stand immer Wasser bereit. Das Frühstück war eins der besten in Peru. Neben dem Buffet konnte man noch zusätzlich zwischen verschiedenen Eierspeisen, Pancakes und Haferbrei wählen. Wir würden wieder hier übernachten.
This hotel is a must for anyone visiting Cuzco. It takes you back to a place where time stood still but yet the room is beautiful. The staff is very friendly and accommodating and helpful. You must see this place to believe it.
Beautiful hotel and setting, kind and helpful staff, great breakfast
เข้าพัก 2 คืน, กันยายน 2025
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Ailise
4 ม.ค. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Extremely accommodating staff, great breakfast options, high quality sheets
เข้าพัก 2 คืน, มกราคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jin
19 ก.ย. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
We stayed in Room 18. On the positive side, the room is very big, clean, and has a great view. Breakfast was also good.
However, the cold weather made our stay quite uncomfortable. The room is too large for a single portable heater to make a difference, and the shower water was only warm, not hot. We reached out to the front desk, but they had no extra heaters available. They lit the fireplace for us, but the fire burned out in about 15 minutes due to the wood quality. The staff tested the shower and said it was fine, but it was definitely not warm enough for a cold day.
Good potential, but wouldn't recommend during winter/cold months until they fix the heating issues.