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Radisson Hotel Cuernavaca

4.0 star property
Travelers find rejuvenation at the spa, energy at the 24-hour gym, and relaxation by the pools with comfortable loungers and shade umbrellas

Choose dates to view prices

The Radisson Hotel Cuernavaca provides a peaceful retreat near Galerias Cuernavaca Mall. Guests can indulge in spa treatments, work out anytime in the fitness center, savor meals at Restaurante La Casona, and unwind in the garden or at either of the two outdoor pools.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿3,296
฿3,947 total
includes taxes & fees
24 May - 25 May
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About this property

Radisson Hotel Cuernavaca

  • Upscale hotel near Cuernavaca Cathedral
  • You can look forward to a terrace, a garden and dry cleaning/laundry services at Radisson Hotel Cuernavaca. Treat yourself to a massage at the on-site spa. The on-site restaurant, Restaurante La Casona, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
  • You'll also find perks such as:
    • 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a billiards/pool table and a banquet hall
    • A front desk safe, concierge services and a 24-hour front desk
  • Room features
  • All 83 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Art supplies, childcare services and free infant beds
    • Hypo-allergenic bedding, down duvets and free rollaway/extra beds
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults and MXN 6 to 9 for children
  • Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Radisson Hotel Cuernavaca have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Radisson Hotel Cuernavaca?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Radisson Hotel Cuernavaca on 24 May 2026 start from ฿3,296, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Radisson Hotel Cuernavaca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Radisson Hotel Cuernavaca?

Self-parking is free at this property.

What time is check-in at Radisson Hotel Cuernavaca?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available from 10:00 AM to 2:30 PM for a fee of MXN 750.

What time is check-out at Radisson Hotel Cuernavaca?

Checkout is at noon.

Where is Radisson Hotel Cuernavaca located?

Situated near the airport, this spa hotel is within 12 mi (20 km) of Robert Brady Museum, Cuernavaca Cathedral and Jardín Juárez. Cuauhnahuac Regional Museum and Teopanzolco Archaeological Zone are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 277 out of 488 reviews
Rating 8 - Good. 123 out of 488 reviews
Rating 6 - Okay. 44 out of 488 reviews
Rating 4 - Poor. 18 out of 488 reviews
Rating 2 - Terrible. 26 out of 488 reviews

Reviews

Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc).
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good, the room and amenities were also very good
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem for short stays in Cuernavaca
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All nice
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for a relaxing stay, great food and zexcellent sunday brunch
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

PAULINA

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
The place was amazing for the price
Stayed 1 night in May 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very nice grounds, the restaurant was a bit expensive but our stay was really nice. Highly recommend
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

ALMA YESENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxx
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
F
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nnnnnnnn
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness
Disliked: Staff & service
The service was not efficient enough for the price you pay. Also the amenities were very limited.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
No elevators
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

ALAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this property and area, terribly unsafe which is the reason this Hotel has no free access from the outside and you have to ring a bell fir someone to open the gates. Its my first lifetime that there were NO TOWELS in the room and the reason given at front desk is that "usually the guests steal them...". Other unique experience is that you have to get a pass when you checkout, the pass will give you access to exit from refered gates after giving it to a guard. There are many orher Hotels close to the Highway which are a much better choice as safe.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ana Paolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien salvo la cama, y las almohadas, estaban súper duras..
Stayed 1 night in May 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En términos generales la atención y el hotel fueron de acuerdo a nuestra expectativa.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Neftali Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy agradable, accesible, limpio. Los alimentos están ricos, sin embargo el costo de estos son un poco elevados.a nosotros no nos tocó room service, supongo por fechas.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2026