Search Hotels Near Cress Creek Country Club Golf Course, Shepherdstown

"We did not stay - the elevator was not working & due to health restrictions, my husband cannot walk up/down stairs. Front desk person said they had no rooms on first floor - she was absolutely NOT helpful & constantly contradicted herself. They have not refunded us in full (I paid for 3 nights), but I will continue to obtain a full refund."

"Very friendly staff in a great location and well maintained. Convenient shuttle to the casino. Staff was exceptionally friendly and helpful"

"Place was fine but in desperate need of maintenance "

"Sometimes, it’s the small things that matter: the sheets were super soft, the black out shades were awesome, the shower head water pressure was incredible, there was a long, narrow shelf for my toiletries just under the bathroom mirror, the vinyl flooring was a great alternative to carpet (that is nasty in some hotels), and there multiple hooks to hang my various travel bags."

"Our TV said it was not connected to the internet, and therefore would not work. I was also unable to connect to the internet with my phone. Staff unable to help, inexplicably."

"We had a problem with our first rooms cleanliness but it was quickly remedied by the staff by relocating us to another room in a different building (no issues there). Two thumbs up for the receptionist."

"Clean and good location "

"Bed was comfortable, however the pool was cold and I was disappointed that there wasn’t a hot tub on the premises. Room was great, but when I used the Bonvoy Marriott app to request more towels and linens, there wasn’t a response. Overall, a comfortable stay!"

"We arrived after a 6 hour drive to a room with bad plumbing and they couldn’t fix it, so we switched rooms and it was full of bugs, we ended up leaving and didn’t even get a refund. Wouldn’t stay and wouldn’t recommend."