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"Clean and comfortable. Very nice breakfast."

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"Helpful, pleasant staff. Room was very clean but hallways and doors appear older"

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Clean quiet convenient"

"The room was comfortable, clean, staff friendly, very convenient location. The only complaint is that there was no closet, no hangers, that was inconvenient and don't understand the purpose. Otherwise all great. Breakfast and especially the coffee were great and well done."

"Good location "

"Ashley the manager is incredible! Always putting the guest first "

"BED BUGS! I HAVE PICTURES. AVOID THIS PROPERTY NO MATTER THE COST."

"Staff was courteous and helpful"

"Yes"

"Good customer service. Very nice place"

"The staff is so friendly and helpful."

"Room needs update, friendly staff, breakfast ok"

"Excellent room service and good customer service and breakfast "

"Nice for a 'no frills' motel. Do not like that not all doors shut all the way, gaps at top n bottom. Floor was quite damp outside bathroom, and bathroom floor was extremely slick."

"Older property but maintained . Quiet."

"Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great."

"We booked the hotel for the pool and the pool was closed for Maintenance "