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"Walking in the area was safe."

"Breakfast was ok. Both me and my partner got ill on the last day from it. We were disappointed that the pool closes so early. "

"The room was very spacious and clean, and the staff was super friendly. I debated whether or not to write this, but I feel like other travelers should know. The first night of my stay I checked in kind of late after 9 PM. It was raining and there was a terrible sewer smell in my room. The smell lasted all night and I even tried to cover the drains with towels and cups and leave the door open. The next morning, the smell was slightly better, but it was still there so I decided I wanted to end my reservation early. The staff was very understanding and kind and did give me a refund. So I’m completely OK with mistakes as long as they are addressed and taken care of. The staff in the hotel did the right thing, and I would give them another chance. Who knows what the terrible smell was from if it was the rain or what but they did the right thing and fixed the problem so I applaud them for that. "

"We checked in late and the staff got us in quickly and made dinner recommendations. The room was clean. They packed us a "bag breakfast " since we were leaving earlier then breakfast started which was fantastic. The location is a little ways away from the typical walkable shops"

"Really great spot with its proximity to Plaza de Armas. Awesome breakfast choices and they would even pack you a breakfast if you have to leave early. The Presidential room is HUGE! It has a jacuzzi as a feature but I would have preferred a step in shower as getting in and out of it can be tricky. Take note you do hear the city outside as the windows are not sealed and the market is right across but to me it’s a non issue. And I am very very thankful that the hotel has an oxygen tank as my son’s altitude sickness was bad enough for him to need it Highly recommend this hotel"

"Very nice and helpful staff, they went above and beyond. Excellent room and amenities, good restaurant. Near the Main Street and close to main square but fyi is at top of the hill so to come back to hotel from square is straight up hill. Very good stay we enjoyed it and would come back!"

"Great hotel with wonderful staff. "

"Great location only a block from the main square. Plenty of shopping and dining options nearby. You enter into the property and are instantly walking into a beautiful and peaceful courtyard which our room was accessed from. This property was built in the early 19th century as a wealthy Spanish family’s villa, so it has a lot of historical charm and is well maintained. The included breakfast was of high quality and lots of variety. Staff was friendly and helpful. Highly recommended if you’re staying in Cusco."

"Awesome friendly staff. Lovely hotel in the heart of old town. Highly recommend!"