8/10 ดี
Kathryn Mary-Anne
เดินทางกับครอบครัว
30 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
While the overall experience of our stay was excellent and we certainly plan to return in the Spring, there were a few minor cleanliness issues that could use some improvement. The room itself was quite lovely and comfortable, providing a peaceful respite after long days spent exploring the sights. However, upon closer inspection, we noticed some cobwebs in the corners and windowsills that appeared overlooked by the cleaning staff. Though not off-putting, addressing these small details would elevate the cleanliness level of the room. We also noticed the rubbish bins were not cleaned leaving behind a nasty smell, a quick once-over with a cloth before a fresh liner would remedy this situation. These are relatively small concerns in the grand scheme of things and did not detract too heavily from our enjoyable stay. We recognize that tending to the needs of multiple guests across many cabins can be a challenge, but do hope management will encourage the cleaning staff to be attentive to these types of minor cleanliness issues. The Resort itself is wonderful and we cannot wait to return when the weather warms up in Springtime to enjoy another relaxing getaway.
Kathryn and John.
Kathryn Mary-Anne
เข้าพัก 2 คืน, เมษายน 2024