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"The room and bathroom are spacious. We were given a ground-floor room near the end of the hall as we requested. The breakfast was great."

"Clean rooms, friendly staff and breakfast was good, hot and plenty available. Could use more variety for breakfast. "

"Clean room. Friendly staff. Easy check in/out."

"Always enjoy staying there. It is our #1 choice"

"We voluntarily gave up our room to another guest who ordered, but didn’t receive, a handicapped room. Ours happened to be, so we switched. I suspect we were then put in a room that they hadn’t finished remodeling. The hotel was fine, and the main part of our room was OK. But the showerhead was broken, the bathtub spout was stained, the overhead bathroom fan was hanging down as it might fall, there was paint where it shouldn’t be and lack of paint where there should. The elevator was out, and the...

"Good food clean areas "

"​I had called a week ago to make sure the 4-year-old was added to the booking, and the lady told me it was "common sense" and she didn't need to check. But when I got there, she flipped. She started shouting at me in the lobby, claiming me as a "criminal" and a "liar" because the child wasn't on the original Expedia paperwork. ​She eventually told me she’d let us in, but only if I "acknowledged the crime and lie" I had committed. It was the most unhinged, bullying behavior I’ve ever seen. I told...

"clean room, great snack selection, comfortable bed, and nice shower/bathroom"

"Staff was very helpful and accommodating. I would stay again."

"👍"

"Room was clean and comfortable!"

"This place severely needed an upgrade. The structure and framework was good, but it needed work. We never felt unsafe but rooms felt very very outdated. Breakfast was nothing special. The bed was comfortable with a place to sleep, and that was it."

"Es un hotel con cuartos muy pequeños, baños deteriorados y estrechos; la bañera se inundaba y la ducha hacía ruido. El desayuno no es de muy buena calidad. El personal de la cocina no es muy amable. Solo me quedé una noche, pero no volvería a quedarme."

"Me cobraron dos ceses el monto"

"I am extremely disappointed with how management handled a simple billing error during our Mother's Day weekend trip to Fort Wayne. Due to a geographic mix-up, I accidentally double-booked and ended up staying at a different Best Western property in Fort Wayne for my May 8-10 trip. I believed I had cancelled this hotel through Expedia well in advance of my trip. At 5:32AM on May 10th, I contacted this hotel's front desk immediately upon noticing the issue. I had not received a call from this...

"Everything was quite exceptional."

"I should have looked at the reviews before I booked the room. Party next door that the staff would not deal with."

"Staff attempted to enter my room at 7am without knocking or introducing themselves, created a very tense and anxious situation. Walked away with no apologies! "

"Clean, smelled amazing"

"Friendly staff, clean room, good breakfast "