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"clean room, staff was great,air conditioning was great"

"Staff was super helpful and polite. Made a hectic night very peaceful."

"Friendly staff. Great location close to food and activities, yet secluded enough to be peaceful. Nice property."

"Not what the pictures show. The pool is outside and there is no hot tub. Over priced and dirty. Breakfast is awful. The waffle mix was sour. There was a pitcher of tea left in the fridge from the last guest."

"My stay was for 10 days. King Size Suite. The front desk staff was excellent. Upon my arrival to the room, I wiped everything down with Lysol just for my benefit. The furniture was old, drawers not closing properly. The linen had small holes in one of the sheets, however, the bed was very comfortable and the air conditioner kept the room cool like I wanted it. Each time the cleaning staff serviced my room, they only did one thing each time. Change the towels only, when the trash was also...

"Front desk staff were extremely helpful"

"It was a nice place to live."

"Our room included a full refrigerator with freezer. The blackout curtains were a bonus good channel selection on the TV nice linens and a comfortable bed. The check in was quick and smooth. They hotel is very conveniently located "

"Staff was very friendly and helpdul"

"Asked for a non smoking room - walked into a room with cigarette odor. Changed rooms, only slightly better. Wi-fi / cable were adequate at best. Breakfast was poorly done with thawed out eggo waffles to be toasted, bland gravy for the biscuits, and really; sunny D for orange juice? Toilet overflowed. I had already plunged the toilet. Told front desk and still had to wait 1 1/2 hours to have someone come to check it out. Then all he did was plunge it again. He didn't wipe up the water that...

"The rooms were clean and air conditioning worked very well. Nice bathrooms and good access to doors and amenities. The bed was not especially comfortable and I didn’t sleep well on it. And the breakfast was okay—not bad at all but not great."

"The pool was so much fun! The room was clean. The breakfast was the best we’ve ever had at a hotel. We loved that the property was gated, we felt very safe. And it was so convenient being right down the street from Graceland."

"Property was very clean. The rooms were a nice size with its own closet. Rooms were very clean as well. The only problem would be the breakfast area wasn't as efficient in terms of size."

"Amazing place to visit!!!"

"Room had mechanical problems and no free breakfast. You paid for everything. Building is old and looks like it is in its last days"

"The room keys stopped working after one use, even though they were kept separate. Had to exchange 3 different times. Mold on the side of the AC. WiFi kept going out. Bathroom door handle had holes around it that offered no privacy. The one gentleman at the counter was the only nice one. The ladies were very rude every time I had to ask them to fix the room key cards."

"We stay here very frequently, however this weekend we had many problems."

"Great staff and breakfast (sausage gravy and biscuits) are better than any restaurant around"

"This is nice place in a pretty part of Germantown. Property appears newish and has plenty of dining and shopping options nearby. This was our second time at the hotel, and we drove a little out of our way to return."