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The Mallard Hotel

2.0 star property
Gather 'round the firepit or challenge friends to a game of pool. This mountain hotel is your home away from home.

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In the heart of the mountains, The Mallard Hotel offers a cozy retreat with a firepit and outdoor entertainment area. Enjoy free to-go breakfast, in-room WiFi, laundry facilities, barbecue grills and billiards/pool table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Queen Deluxe

Premium bedding, down duvets, memory-foam beds, individually decorated

Double Queen Deluxe

7.0 out of 10
Good
(12 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Premium bedding, down duvets, memory-foam beds, individually decorated

King Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Premium bedding, down duvets, memory-foam beds, individually decorated

King Suite

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly-Double Queen Deluxe

Premium bedding, down duvets, memory-foam beds, individually decorated

Pet Friendly-Double Queen Deluxe

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly-King room

Premium bedding, down duvets, memory-foam beds, individually decorated

Pet Friendly-King room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Copperhill, The Mallard Hotel is in the mountains. Toccoa River Adventures and Mercier Orchards are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ocoee Adventure Center and Raft One. Rolling Thunder River Company and Blue Ridge Scenic Railway are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking, hunting and hiking/biking trails nearby.
Visit our Copperhill travel guideOpens in a new window
Map
178 Five Points Dr, Copperhill, TN, 37317

What's nearby

  • East Polk Public Library - 12 min walk - 1.1 km
  • Mercier Orchards - 18 min drive - 23.9 km
  • Blue Ridge Scenic Railway - 21 min drive - 28.0 km
  • Blue Ridge Lake - 24 min drive - 28.6 km
  • Cherry Log Creek - 29 min drive - 38.0 km

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪Hardee's - ‬6 min walk
  • ‪The Waterfront Bar - ‬5 min drive
  • ‪Subway - ‬6 min drive
  • ‪Rod’s Rockin Rolls - ‬9 min walk

About this property

The Mallard Hotel

Hotel in the mountains
Free on-the-go breakfast, a firepit and laundry facilities are just a few of the amenities provided at The Mallard Hotel. Free in-room WiFi, with a speed of 25+ Mbps, and an outdoor entertainment area are available to all guests.
Additional perks include:
  • Free self-parking
  • A billiards/pool table, outdoor furniture and smoke-free property
  • Charcoal grills, a vending machine and a TV in reception
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix, Hulu and streaming services
  • Private gardens, kitchenettes and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

Frequently asked questions

Is The Mallard Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Mallard Hotel?

Self-parking is free at this property.

What time is check-in at The Mallard Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Mallard Hotel?

Checkout is at 11:00 AM.

Where is The Mallard Hotel located?

Situated in the mountains, this hotel is 0.3 mi (0.5 km) from East Polk Public Library and within 3 miles (5 km) of Ocoee Adventure Center and Ocoee River. Raft One and Toccoa River Adventures are also within 6 miles (10 km).

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Reviews

The Mallard Hotel Reviews

7.6

Good

8.0

Cleanliness

7.4

Amenities

7.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 121 reviews
Rating 8 - Good. 23 out of 121 reviews
Rating 6 - Okay. 24 out of 121 reviews
Rating 4 - Poor. 12 out of 121 reviews
Rating 2 - Terrible. 10 out of 121 reviews

Reviews

6/10 Okay

Sissy

Liked: Cleanliness
The room was clean, slightly dated. The instructions for check-in were very clear. However, the keypad was not functioning and the code for the lock box was incorrect. The staff quickly moved us to another room which we were able to enter with no problem.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Fast internet, cute styling, comfy bed. I would definitely come back to this MOTEL!!
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely an excellent room. One of the best mattresses I have ever slept on! Great bar with Keuri coffee maker, coffee pods, real creamer, etc. Microwave and a sink! Great TV with Tubi for movies. Only negative, they need to update the outside!
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Contactless check-in was easy, communication efficient throughout, property clean and very close to the activity we were heading to the following day.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great pet friendly property with very clean and well maintained rooms. The outside of the motel can use a little paint. Easy check-in!
Stayed 1 night in Oct 2025

8/10 Good

Kami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have 2 dogs (FREE, no extra charges) .great facility, clean ,good deal for the buck. Lots of grass for dogs. But would like tea offered, as per the great coffee in-room.
Stayed 1 night in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to spend the night

The room was clean. We had a little trouble with the key pad but the staff quickly resolved our problem.
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute clean room, comfy bed, shower could be cleaner but we are happy
Stayed 1 night in Jul 2025

10/10 Excellent

Eriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star. Amazing room and nice game room!
Stayed 4 nights in Jul 2025

6/10 Okay

Maribel

Disliked: Amenities
The room was nice but the breakfast was terrible
Stayed 2 nights in Jul 2025

6/10 Okay

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort

Bait and Switch Motel

My family and I planned a trip to ride the Blue Ridge Railway. We came across this motel and from the pictures it looked like a great and clean place the stay. I’m sorry to say we were disappointed and the actual motel looks nothing like the pictures. Its description says nice things but it isn’t true. The only thing nice I can say is that it was mostly quiet. I unfortunately was not able to get any type of refund and will not be staying again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Very good location for a one night stay on a longer drive. The hotel itself has been updated and the rooms are nice generally. The bed was incredibly comfortable and the building has a beautiful view of the mountains. Will definitely stay here again if we are in the area.
Stayed 1 night in Mar 2025

6/10 Okay

Donna

Liked: Room comfort

👍

Good for the price. Bed was comfortable.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort

Don't judge too quick

If you have heard the old saying "don't judge a book by its cover" this place is what it refers to. From the outside you would almost think the property is shut down, however when you open your room it is beautiful. And checking in couldn’t be easier, it is like a VRBO.
Stayed 1 night in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel! Everything was clean and so nice!
Stayed 2 nights in Jul 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
This was a nice, clean and comfy! We enjoyed the fire pit area. The bed was very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and clean
Stayed 1 night in Feb 2025

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks can be deceiving

Cleaner then some ppl houses, could use some renovation but as far as the 1 bedroom very spacious just bring your own drinks.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very accommodating. Very nice and updated inside the rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

TRACIE

Liked: Staff & service, property conditions & facilities, room comfort

Will stay again

Room was great. But outside if hotel needs some tender loving care. Key code would not work after several attempts customer service got us another room. Bed was comfy and room was clean
Stayed 1 night in Dec 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute & clean. Definitely have their guests in mind. Right next door to a locals breakfast/lunch restaurant.
Stayed 1 night in Jul 2024

6/10 Okay

Heather

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Suggestions

The room could have used more than 1 trash can only one was in bathroom and room had dust on bottom vanity and cabinet . Overall a pretty good place for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice interior, staff was great. Had a family next door to us and since we're leaving early, called and asked to switch rooms did so in minutes and resolved the issue without any fuss.
Stayed 1 night in Dec 2023

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a great experience.

The room was very nice. the room was very clean. However there were no creamers in the room. Do not fall for the free breakfast. It was a joke. Few honeybuns few chocolate muffins and no coffee cups or creamer again. Also You have to pay for the ice so make sure you bring in cash with you and coins.
Stayed 1 night in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Judge a book by its cover

Don’t judge a book by its cover this hotel is quite nice they have been renovating the rooms and the staff is awesome the lady who takes care of everything her name is Dee not sure of the spelling but she is awesome help us with many things. Thanks
Stayed 1 night in May 2024