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"Room was fine and beds were comfy"

"If you can afford any other hotel please for the love of god stay there. I would rather stay at the Bates Motel instead of this tish hole. After a long hard day working at Harewood House food festival we arrived to check in at 8pm to be told we had to pay to park in the hotel car park (like they didn’t charge enough for the crap room to cover the cost of this and they certainly don’t put that money to the upkeep of the hotel) We have stayed in many hotels but this by far is the worst. The beds...

"Excellent staff and motel. Rooms, food and how nothing is to much trouble for the staff (especially Loraine) is a credit to the owners. "

"Very nice staff, very clean room, nice clean bathroom nice shower over the bath plenty of hot water good water pressure, 2 small bottles of shampoo and body wash and a small bar of soap towels provided. Nice room with desk and chairs the bed was comfortable. Not enough power points to charge your phone/laptop/watch no USB points especially difficult if two people have items to charge at the same time maybe bring an extension lead/plug. Car parking is charged and expensive especially if staying...

"Lovely hotel with exceptionally friendly staff , particularly Georgina in the Spa"

"Very clean with cosy atmosphere. Food in restaurant was very good and reasonably priced."

"The room and the entire property was very well presented and fresh. The restaurant was also exceptional with top level table service and a great menu. Only negatives are that road facing room was a little noisy during the morning and evening rush hours and the security light in the room was quite intrusive. We thoroughly enjoyed our one night stop over."

"Property well positioned, excellent breakfast,plenty of parking,Witherspoon at the end of the drive"

"This is a beautiful hotel in all aspects! The breakfast was the nicest hotel I have had in a long while and I travel alot!! Perfectly situated for the coast, we visited Scarborough, Robin Hoods Bay and whitby; and for York and Harrogate. Would definately stay here again if we find ourselves in that part of the country again!!"

"My daughter and I stayed over for her best friends wedding. Hotel was lovely. Good was delicious on all occasion s we ate there. Staff was so very helpful and friendly."

"Great parking, loads of amenities,easy check in"

"We had a big room but it needs updating. The bathroom window was frosted but it was looking on to a courtyard and the blind did not work."

"Very disappointed with the volume of dogs in the property. No designated areas in restaurant and one particular dog was allowed to sit on the bench seating unchallenged by staff , very poor management intervention! All bedrooms apparently “dog friendly!” Was not a nice experience and will not be returning. Finally, where was the pool and spa facilities ? Certainly not in the hotel!"

"Enjoyed the stay but it was noisy trying to get to sleep in the cottage room and I’m curious as to why there were only 9 loungers in the spa but there are 60 bedrooms ? I had to sit on a chair .. not really the spa experience I was looking for. Also another gripe of mine is no full length mirrors in bedrooms ? And no table near a mirror to sit and dry hair and do makeup ? It’s the little things that make all the difference."

"I don’t usually post negative comments but feel on this occasion it’s require based on the room rate. Our room including bathroom was slightly tired and is in need of a refreshment and lacked your normal toiletries for this level of hotel. The mini fridge compressors was very loud and as such led to both nights of poor sleep, not ideal when you book a weekend away to recover. However, the main building was very beautiful and had a nice lounge to relax in the evening."

"Modern interiors in an old building. Large car park. Pay extra for a good breakfast and book it/pay as you arrive as it's cheaper than at the time of checking out."

"Staff were friendly. Breakfast very good. Room was clean"

"Had a great stay here. Fabulous location as I was attending an event next door. Located next to multistorey car park and reduced price when staying at the hotel. 15/20 min walk into the city centre. Room was spotless and bed was comfortable. Very impressed with the free breakfast and an option to take away with a grab bag. All staff we spoke to were friendly and helpful. Will stay here again if I need to attend another event here."