Grear location, very comfortable rooms, excellent service. I travel to Copenhagen frequently and this is one of my hotels of choice; it’s also the one I’ve chosen to bring my family to when they join me on my next trip.
The hotel was located within walking distance to Nyhavn, Tivoli Gardens and was right next to the Round Tower. Shopping and dining was also very close by. The theme at the hotel was fun! Staff and service was excellent and the wellness center was a delightful treat.
We stayed at 25hours for our honeymoon. We had a great stay. It was an incredible location. Close to transportation options and also walkable. The only downside was no elevator to get to the lobby from outside. We had to carry our luggage up the stairs. Not sure how you’d stay here if you have a wheelchair or mobility issues.
Great hotel extremely well located. Great service and vibe. Only negative, and I guess it’s a pet peeve of mine, no shower curtain or hard enclosure of the shower in our bathroom. So if you’re like me and you like a powerful stream of water, get ready for lots of water splashing everywhere…
I love how comfortable and clean the room and bed were, I just couldnt sleep the 1st couple of nights because the birds kept squacking all night. They stay on the roofs and you hear it echo down your room. I had to sleep with my bose noise cancellation.
Front desk and bar staff were friendly and helpful! The decor in the lobby and in the room was quirky and nostalgic. The mini bar was free! The wellness center, gym and sauna were awesome - fresh towels, tea, hot and cold drinking water were provided.
The location was prime ! We were so close to The Round Tower, the metro station and great shopping ! I would highly recommend this hotel !
2 people at the front desk were not helpful and somewhat rude. I saw one of them arguing with a person on a wheelchair about their room allotment requiring stairs. Luckily there was a third person at the front desk who gave us a choice for other large sized rooms( the initial room allowed to us was smaller and the first front desk person kept arguing that it was the correctly assigned room) - and our stay was much more comfortable because of that.
It was my first time staying with this chain and I was impressed with their decor and the general vibe of the hotel. It is very centrally located with major tourist spots within walking distances. The staff was extremely responsive to amenity requests. Overall an enjoyable stay.
Amit
เข้าพัก 3 คืน, กรกฎาคม 2025
8/10 ดี
Hilary
13 ก.ค. 2025
The location was excellent! The room was spacious, but the placement of the shower meant zero privacy, however the water pressure was really good! The lighting was terrible and I found it hard to see when using the mirror.
The hotel staff were let the friendliest, and we had to argue to make them let us use our Dis-loyalty discount on our food purchase. Initially we saw that our sheets weren’t clean and had to practically beg to get them to give us new ones.
Property is in an ideal location to visit many of Copenhagen’s top attractions. It is not well designed for older guests with heavy bags from a long cruise. There is no assistance with luggage and many rooms require hauling bags up 6-8 stairs. Be ready to carry your bags up stairs.
The location is very good being in the city center. There is a lot of shopping, restaurants, and bars there. I’m giving it a three star because there was no room maintenance whatsoever during our three days stay. They said that they are being “sustainable“ by not cleaning. The problem is the trash build up and the dirty towels pile up
The hotel decor is interesting but extremely funky in a weird way.