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"The room and the hotel in general was clean and made me comfortable which is usually hard for me in hotels. The staff were friendly and helpful and I would stay there again for sure."

"I didn’t like the fact that my room wasn’t clean when I went out and was gone all day and for the cleaning person to lie and say I put the disturbing sign on the door was horrible and a lie the bathroom ceiling was cracked and the curtains had holes in them walls had been scratched up it was a mess and my daughter who is disabled didn’t even have a clean towel to use or enough towel for the both of use one towel one rag it was the worst ever and I would like a full refund"

"It was ok for the price. "

"Rooms are dated but relatively clean. Didn't know that the double room has full beds, not queens. Excellent breakfast and morning staff was very kind. Evening staff was rude."

"El lugar limpio, el desayuno me pareció con muy pocas opciones y repetitivo nada natural, el staff amable, no dan el servicio de limpieza a la habitación a menos que llames la noche anterior, el desayuno empieza a las 7:00 am, la piscina no estaba operativa, el hotel es muy anticuado."

"Check-in was really easy and check out was very easy. They employ so very nice and very helpful. Would definitely stay here again."

"Clean place n front desk was helpful. Good places to eat around there. Breakfast was really really good"

"The rooms were very clean and the beds were comfortable. What we didn’t like was the food. It was terrible and we couldn’t chew it. Even the bread was stale or old. It was turkey sausage and eggs were rubbery. We had to go out for breakfast. Also the pool was closed due to chemical imbalance. The water was so cloudy so we couldn’t swim. We ended up leaving early to go home."

"The rooms were huge . Very clean hotel"

"Great hotel! Clean, nice and great staff!"

"Room was clean but a bit outdated. No swimming pool as advertised. My bedding was torn at the bottom corner as if a dog chewed it. Breakfast was very limited and plain. At $280 per night? Never again."

"Clean room. Very friendly General Manager"

"It didn't seem like anyone had swept the room because of hair and dirt on the floor, couldn't use the kitchen because there was no pots or pans and I was not buying any. There was less outlets in the room I had compared to other rooms.There was 3 of us in our room and I had to beg for enough towels for the 3 of us. We were there Memorial Day weekend and the pool wasn't open and the front desk lady seemed very mean about it.......she said it opens Memorial weekend, so I asked to verify also...

"I wanna begin this review by saying that GWL Concord would probably be a really nice property for families with children, as long as the adults are OK with slumming it a little bit, every child we saw there was having an incredible time. 1. Information- we called a few times leading up to our stay to confirm, property details and policy. When we arrived, we were informed that all of that was incorrect and the phone team is often wrong, but we made all of our travel plans around that team...

"Room was clean , the bed was extremely old & hard. I had the worst nights sleep. No amenities. U have to pay for over priced selective processed pre made breakfast from the bar. Only 5-6 selections of Starbucks , no regular coffee. Rooms are outdated & overpriced w/o amenities. "

"Clean, decent breakfast, nice staff"

"The front desk was amazing at letting me check in prior to the 3pm check in time. Natasha was extremely helpful and very friendly. The downside is that there’s no coffee accessories in the rooms. All they had was vending machines. Great location to many things around the area. I was there for the nascar races and everything was so close."

"The breakfast food was fresh cooked and tha staff were outstanding. "

"The only issue we had was slowness of the elevators due to 1 being out of order. This caused me to use the steps a few times. The hotel has been recently renovated and everything is nice and clean."