CUSTOMER SERVICE WAS HORRIBLE. CAN'T GET AHOLD OF ANYBODY AND WILL NOT EVER ATTEMPT TO GO BACK TO THIS PLACE. THE OWNER DIDN'T EVEN TEY TO MAKE IT RIGHT.
We ended up being moved from our original booking to the Alonzo suite at the Alison House. It’s a beautiful property but in no way met our needs with 3 small children. Great room for couples but too frilly for kids.
We rented the Rainfall room for a one night getaway. We were pleased with the service including emails advising how to check in, in a contactless manner.
We got moved to the Allison House due to our room not being ready, but it was a beautiful upgrade. We had a wonderful time. Easy process and well maintained, beautiful property.