The hotel was well placed and beautiful. The rooms were comfortable. Everything was great. Only issues, ice machine was down, and Direct TV was out more than on when we wanted to watch TV. THE rest, perfect.
They charge to park in their lot, the toilet didnt flush, the tv was so old that it couldnt hold a signal, the indoor pool was so small , it should be more of a spa.
For a bowl of cereal was 8.00!!!
The hallways were outdated,
Definitely not a Hilton
The hotel was nice for what we were there for. We had 2 king size rooms that were clean. The maintenance team needs to run some drano through the bathtubs and the window had water damage from a broken window seal.
Since Hilton’s computer system went down the staff was amazing at adapting and still providing excellent customer service. The room was clean. The TV didn’t work too well. Constantly losing signal. Overall an excellent experience.
The hotel was just ok, not what I think of when it comes to a Hilton. They wanted $13 for the breakfast that is free at the majority of hotels, and $8 for parking! It wasn't like when you stay at a downtown hotel and parking is sparse. For the price of the room I expected more.
Also be aware, the beds are on platforms that will take your shins and knees off.
We had no bedding for second bed, no k cups in room for coffee and no cups. Trash can was tiny. Breakfast ran out first day of being there before breakfast bar was supposed to close down. Pool was not heated or even close to being warm, tv signal didn't work half the time and other little maintenance projects.
There was a daily charge for parking which I've never had for a suburban property with surface parking. Kind of absurd, really. There was never any maid service provided even though I stayed for 3 nights. The exercise facility was closed throughout my entire stay due to construction. If I would have known I would have stayed at another property. On balance, it was a disappointing experience.