Search Family-Friendly Hotels in Collinsville

"Clean Room, very friendly staff, lots of breakfast options. Only complaint I guess I had was a VERY strong odor of either some kind of cleaning supply or the newer carpet. I, unfortunately, have a hyper sense of smell and strong odors can trigger headaches. Luckily I did not get one. If it was a cleaning supply, staff might want to consider future guests who also suffer from this"

"Very clean welcoming hotel great staff willing to help plus hot basic breakfast nothing major but ok fresh and great OJ. Thanks you all. Kip. "

"The breakfast menu was very small When I made my reservation weeks ago for myself my daughter and infant granddaughter I pack and play was assured to be in our room I called to make sure the day before and alas they gave it to someone else the day before that wasn't leaving for days. The room was clean and quiet very small though the staff was excellent and very nice"

"Hotel was very clean! "

"Breakfast not too many options, pool was close when i call before i booked they said pool is open when we reach there they said pool is closed temperature is 28c. We go for attractions and inform the desks we need room service. When we come back 9pm its not to be clean. "

"Rooms seemed clean very dated."

"Recently stayed here and had a very mixed experience. On the positive side, the AC worked wonderfully, and the microwave and fridge functioned perfectly. The pillowcases were also great—nice and clean. However, the rest of the stay was a struggle. The toilet took four flushes to clear, and the bathroom ventilation was completely clogged with dust and didn't work. While the linens were clean, the bedsheets were full of cigarette burn "ventilation holes" (in a non-smoking room). 1 floor mat, 1 hand towel, and 2 face cloths were a dingy charcoal gray instead of white. When I checked the pillows, they looked about 6 years old and were the same dingy gray as the bathroom linens. I picked the two best-looking ones, but I’d bring my own pillow next time. 3 power outlets on one side of the room were dead. Chair was broken with ripped upholstery, yet I saw a guest smoking in his room who had a brand-new chair. The desk chair is cheap and not "fat-person approved." The windows were too dirty to see through, but the view was just a dumpster and an hall full of old mattresses anyway. My key cards deactivated every time I left the room. Staff blamed my phone and the heat, but even the spare key left on the dresser inside the AC stopped working. They had no answer on what was going on. So unless you want to visit the lobby every time you need to get into your room, be cautious. Great appliances, but the maintenance, cleanliness, and technical issues are a major headache. "

"The room was quite dirty, the carpet was not clean and the shower was unstable and bouncy. The bed was clean and the parking was really good. Not the most glamorous place but it worked for us, don’t stay here if you want something super nice"