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"Tasty breakfast... clean ameneties"

"Room was great. Bed comfy and Staff friendly. Parking is a little quirky with the app; hotel is totally separate. My son and I both ended up parking overnight. He paid with the QR code but I forgot. No charge…."

"Nice, clean room. Shuttle came in good time. Front desk staff were so friendly and helpful."

"Positive/Descriptive: The staff were exceptionally friendly and helpful across the board, and the room was very clean and tidy. The kitchen was extensive, with dishwasher, dishes, cutlery, optional hot plate. Single king room was large and comfortable, with nice sitting area (sofa, lg ottoman, modular coffee table, curtain divider), and TV w/swivel base can face this or bed. My unit had decent water pressure, unlimited hot water, water softeners, in walkin shower, w/o wand type shower head. ...

"There was no airport shuttle, we had to drive down the road and purchase that separately so don’t book for the shuttle. Hotel is run down but cheap for a night. We really only booked for the complimentary airport shuttle so that was super disappointing."

"Took staff over 5 minutes to acknowledge us when arriving for check in even though there were 3 staff members and only one other customer being helped. Room was ok, carpeted floor felt and sounded sticky, shampoo, conditioner and shower gel provided in shower were practically empty, food left in refrigerator from prior guest, breakfast buffet was disappointing, and the coffee was not good."

"There was a fire alarm at 4 in the morning, and they weren't properly trained in how to reset the alarm, and it went off 4 more times. Just as we got settled in again, it went off again and again. A hotel employee was asking guests where the stairwell was. Staff needs to be trained better to handle emergencies like this. This is something corporate should be training. In today's world knowing how to react quickly can save lives. They were lucky this wasn't a real emergency just someone vaping...

"I would definitely stay here again. I had an event close to the areas why I chose this hotel. I’ve never stayed at the best Western before, but after this trip, I would do it again. Upon arrival, Quisha.(Keisha) greeted me with such professionalism and courtesy that I had an experience in a very long time. She was ending a phone call at the front desk and I actually complimented on how well she handled the guest. I knew I had chosen the right hotel. I’m usually a 4.7 and above at choosing...

"The staff were exceptional in making my visit hassle -free"