Door was broken, had to fight with it to close it (deadbolt problem).
Air conditioner sounded like a freight train, so bad it shook the walls. Other guests were complaining it was the same for their rooms. Pool was dirty with no pool towels, then was closed on a Saturday almost all day and still closed Sunday because someone complained it was dirty, but they had nobody onsite that could clean it all weekend. Had no waffles 2/4 days and the rest of breakfast was poorly stocked other than the yogurt and oatmeal toppings which had a nice variety. Basketball court right outside rooms was super loud (bouncing ball) and hotel allowed people to play and whoop and hollar until past midnight despite multiple complaints that their quiet hours were not being enforced, multiple nights. Large groups of peole were allowed to gather and party, until past midnight, even on Easter Eve. Answer was that they informed security, but it went on for hours. Didn't have enough room towels for my family at the desk, either. Tv locked up constantly, unwatchable.Rooms were a nice size but this hotel is a disaster.
