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"Great place. Great town."

"Right in the center of the city! Walking distance from Fenway and BU if you have a student you are visiting! Great food around and a great dive bar with very friendly staff. The Bebop"

"We used Lyft so can’t speak about parking, which is certainly an issue in Boston. The staff was professional and personable, place spotless, nice to have a 24h desk and small Tuck Shop for midnight snacks etc. Bedding and linens super nice, pillows and beds do comfy it was hard to get up. My better half asked me, How will it all fit? (?!what? What do you mean?) How can we fit these beds and pillows in our suitcase! (Rolls over)….quiet, easy to control thermostat, and the room was impressively...

"This is one of my favorite places to stay when I'm in Boston. It's at a great location for work and the area is great for walking around. Only thing I noticed was there is no safe in my room but other than that breakfast is good, staff is helpful and friendly. Room is large and they have daily cleaning."

"Clean, friendly and good breakfast"

"I’ve stayed there several times it’s very clean the staff is very friendly and helpful "

"We have stayed here many times after getting married here in 2020. The splash pad and pool is perfect for our 2 young children. This last stay was probably our least favorite stay. The hotel is under major renovations which we didn't know about until we arrived. During our stay there was a dryer lint fire that filled the hotel with heavy smoke. my family and I were napping on the 4th floor where the smoke detectors failed to sound. We only got out of the building cause I awoke to the smell of...

"The building was very clean and well maintained the rooms were clean staff were great "

"Aaa"

"Great staff - friendly and knowledgeable. Great breakfast! "

"Yes the breakfast was fresh, clean and very enjoyable. There was water with lemon that I realized I needed to drink more water. Good breakfast"

"Very clean and comfortable room. Staff was so helpful. In a great location right next to TD Garden. Overall a great place that was perfect for the one night stay that we did."

"Hot tub was out of order, bandaid on bottom of pool, had to call for fix for tv, shower pressure awful and leaking, curtain slider off track, room service overpriced and food over bland. Very disappointed but front desk was only covered for elite members, too long a line with a tight schedule Very disappointing"

"When I arrived, the clerk said she couldn’t find my reservation. After a few moments of panic (mine), she found it and gave no apology for the worry. Overall a sourpuss. As far as the room, the thermostat was in Celsius - I had no idea - so I couldn’t find a comfortable temp all night. Apparently the shades were operable only from a switch on the wall - again, I had no idea. Also the lights were wonky. Half the time, they didn’t go on. I finally figured out that there’s a master switch by the...

"Room was cool and the location is excellent."

"10/10 recommend to visit here"

"This hotel is what I want every visit to a hotel to look like. Clean, comfortable, and serves a good breakfast. Everyone was friendly. The area has great shopping and food."

"The over all property was clean. The front desk employees were very nice and helpful but the house keep would always be in the elevators alot during the day pushing there way in the elevators even if there where guests in the elevators. Also on our first night in Boston we parked our rental car in guest paid parking and the next morning we noticed another guest hit our rental car and didnt leave a note or tell the front desk we had to pay a large deductible on our rental car. It really ruined...

"Quiet hotel with spacious/clean rooms, easily accessible by public transportation and within walking distance of parks, restaurants and super markets. However, two small bottles of water in the refrigerator were complimentary ONLY for elite members and this *for me* reflects poor customer care. Next time, I will avoid Hyatt if they don't change this myopic policy..."

"Too expensive and TV channels were not working."