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"Check whether everything in the room actually works before guests check-in."

"Breakfast was pretty typical, but was easy to access. We loved the 5:30 Kickback cocktail & snacks. We really enjoyed Jo, who was the very friendly bartender! We also received terrific help from the ladies at the front desk when we messed up our reservation, which they quickly fixed! Great location for easy access to Canyon Road, as well as the historic sites, restaurants & shopping!"

"Thumbs up!"

"Excellent walking distance to everything! Parking was easy. The only challenge with parking is the lot does not allow exit before 7 am and we wanted to leave before that. "

"Classic property right off the plaza. A little confusing navigating given the renovations, but the atmosphere and history was comfortable. Our room was spacious and the fitness center, while a bit small for the size of the property, well outfitted including a rower. Can't beat the location for strolling to all the Santa Fe sites, museums, shopping and dining."

"Very nice stay."

"I loved this hotel. The staff were accommodating. I had a fire lit for me on request. The atmosphere was warm and welcoming. The location was ideal. I would stay here again."

"Rooms were lovely, no problems"

"Lovely room, free parking, decent comfortable beds ( pillows flat and a bit too firm for this soft sleeper). Disappointed that tv only had cable and was not a smart tv. Definitely need to upgrade these - as after returning from a day of conference meetings, I wanted to sit back and relax with a movie or my favorite show and the cable programming was my only option (outdated). "

"Very clean. Good location. Wonderful staff - I mean wonderful. Not a modern high tech hotel, but very nice and fitting for Santa Fe. Breakfast has limited choices, but always fresh and clean and wholesome. It was a very good value."

"Incredible"

"Breakfast was okay, forgot my eggs but addressed it quickly. Staff was super friendly, clean rooms, quiet. "

"The staff was a mixed bag. Tony, the Butler, Dianne at the spa, the breakfast staff at the Hacienda bldg, bartenders all great. Others meh. The hottub was broken, pool covered. Rooms are a bit tired. I’d stay again if the price was right and we wanted to bring our dog. It’s super dog friendly. The location is very good. "

"Lovely historic hotel. My favorite in Santa Fe. The staff is kind and the food is delicious. "

"The room was exactly like the pictures on-line. The property is absolutely beautiful, I would recommend this place to everyone to visit. Very clean!"

"It’s a good hotel with a great location. Everything is within walking distance. The spa is small but with excellent service. The house restaurant has good service and good food. The pool is very nice als. Overall, it’s a great option for a stay in Santa Fe"

"Excellent property and staff"

"Lovely bed and breakfast. Amazing room and wonderful breakfast. Property needs a bit more in the maintenance line, but who can complain with such a lovely SW experience. "

"Breakfast was nice and plentiful "