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"Very friendly staff. Very clean room. Excellent"

"Beautiful Hotel, lovely staff and the spa is a must to visit as well as Mizumi for wonderful food and atmosphere. We will certainly return again - hopefully soon. "

"Room was very clean and comfortable, you can hear pretty much every noise the other rooms make but the quiet hours help. the wifi doesn’t work and the signal is touchy. Food is lovely and quick. staff are all very kind and accommodating "

"The hotel provided a fab stay for us in the Lakes. The staff were very helpful, particularly the lady on the afternoon/evening reception desk! She went above and beyond to be kind! The hotel was 10 mins walk to the shores of Windermere. The pool was great and the breakfast was lovely! Highly recommended!"

"Hotel was fab and great location "

"The reception staff were so friendly and always happy to help. Lovely to have access to a small spa after a day of walking, nice hydrotherapy pool, sauna and steam room. Good range of drinks at the bar. Free parking is a bonus and location was great only a 10min walk from Grasmere and a bus stop close to the hotel to reach Ambleside, Keswick and Kendall. Only thing that really lets the place down is the stained carpets!"

"We stayed in Olive 3, which has a jacuzzi double bath, steam room, sauna and shower! Beautiful! We used the spa which was lovely peaceful and clean. The restaurant staff, service and food is excellent and this is about our 10th visit. We love the place and staff."

"Yes"

"Clean rooms Staff very professional "