โรงแรมและที่พักเอสเตทส์คลับเฮ้าส์

"Amazing customer service. We were greeted by TY who made the check in process smooth and easy.we were traveling with my mom who has mobility issues. He offered a handicap parking area, suggestions to the gas station and gave water and cookies at check in.... We are grateful for his kindness!! Shenandoah thanks you!"

"Clean rooms, clean super nice pool breakfasts was amazing and staff was amazing and super kind definitely will book here again"

"Had a great experience. The hotel and the room was very nice and clean. The staff was great. Thank you! A++"

"Bathroom not clean, four hair in the shower"

"Good and quiet"

"Linda- the staff in the breakfast room is very nice and friendly to all the customers"

"Continental breakfast"

"There was no fridge in the room. Had to go to them to request one because the phone wasn’t working"

"My husband and I stayed at Crystal Bay for almost two months, as we sold our house and we are about to move to a different part of the world, but I had to finish up my work. It was a great experience staying there, it made us feel like home. All the staff are super friendly, just down to the earth; breakfast was amazing; hotel atmosphere was nice, classic and full of taste. We really enjoyed our time while staying there."

"Everything was great"

"Simple room with excellent bed."

"Place was nice I miss the cookies"

"First time staying here, but definitely not the last. Wonderful location, graet room, polite and professional staff."

"The smell of old carpets was unbearable for me! If you are allergic or sensitive to old building smell, you might find challenging to stay. A/C unit in the room was always on and it was noisy. Even if we put it in auto mode, it makes just a fee seconds of brief stop and resume blowing up again. So little sleep."

"This was a great experience! Walking distance to Busch Gardens (About 15-20 min) and Fast Foods. Free shuttle to Busch Gardens. Very friendly staff! Great free breakfast options, coffee 24 hours, small snack shop inside the hotel. Heated pool was fun! Rooms are clean! Hot water in rooms. Very nice! Will stay again! "

"From the moment we arrived, Daniel at the front desk treated us like VIPs instead of three confused women who had already gotten lost twice before check-in. Daniel was patient, friendly, hilarious, and somehow managed to answer our 47 questions without needing a vacation afterward. Absolute superstar. The service at the bar was equally amazing thanks to Ezra and Kian, who kept the drinks flowing, tolerated our nonstop nonsense, and made us feel like regulars by the end of the trip. Outstanding...

"Beautiful"

"Our room was not cleaned daily. The second elevator was out of service. Given that it was a Holiday weekend and the hotel was full, more effort should have been made to have the elevator in service."

"The staff was very friendly and accommodating to our early arrival. The view was perfect."

"building onto property, was crowded, front desk busy, maintenance man rude"